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- Tasks: Coordinate international shipments and ensure excellent customer service in a fast-paced logistics environment.
- Company: Join CEVA Logistics, a top global logistics provider with a dynamic work culture.
- Benefits: Enjoy competitive leave, pension, life assurance, and discounts on various brands.
- Why this job: Be part of a team that values growth, innovation, and making an impact in global logistics.
- Qualifications: Experience in multimodal operations and strong organisational skills are essential.
- Other info: Opportunities for personal and professional development in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics.
YOUR ROLE
We are currently looking for an experienced and motivated Freight Forwarding Coordinator to join our dedicated team at our Pontypridd-based operation. This is a great opportunity for someone who thrives in a fast-paced logistics environment and is passionate about delivering excellent service within the import process. If you're organised, detail-oriented, and ready to take the next step in your logistics career, we’d love to hear from you. This role will see you working Monday to Friday - 08:30-17:00/09:00-17:30 on a rotational basis.
WHAT ARE YOU GOING TO DO?
- Act as the main point of contact for clients and overseas offices, planning and arranging international consignments in line with customer requirements while delivering a high level of customer service.
- Take ownership of shipments from start to finish, opening and managing job files across air, sea, and road freight, and ensuring smooth coordination of inbound and outbound movements.
- Arrange shipments, including pre-alerts and shipping documentation, selecting appropriate carriers and organising haulage to ensure timely and efficient delivery.
- Issue customs clearance instructions and complete import declarations, ensuring compliance with UK/EU regulations and internal customs policies.
- Manage invoicing and job costing, ensuring financial accuracy while following up on shipments and resolving any related queries.
- Maintain SOPs, ensure accurate data entry in line with KPIs, and communicate effectively with internal teams and overseas partners to support daily operations.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have proven experience within a multimodal operation and already be operating within a fast-paced logistics environment. You will demonstrate a strong sense of initiative, ownership, and decision-making ability, with the confidence to manage your workload effectively. You will be a strong team player who can also work independently, with the ability to listen, adapt, and perform well under pressure. Excellent time management, a positive attitude, and a self-motivated, enthusiastic approach are key to success in this role.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Multimodal Freight Forwarding Coordinator in Pontypridd employer: CEVA Logistics
Contact Detail:
CEVA Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multimodal Freight Forwarding Coordinator in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at CEVA Logistics. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching CEVA’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for logistics and how you can contribute to our mission of shaping the future of global logistics.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience in multimodal operations.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our hiring decisions.
We think you need these skills to ace Multimodal Freight Forwarding Coordinator in Pontypridd
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Multimodal Freight Forwarding Coordinator. Highlight your experience in logistics, especially in managing shipments and customer service, as this will show us you’re the right fit for our fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and how your skills align with our mission at CEVA. Don’t forget to mention why you want to join our team and how you can contribute to our success.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage logistics operations effectively. Numbers speak volumes, so if you’ve improved efficiency or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at CEVA Logistics
✨Know Your Logistics Inside Out
Before the interview, brush up on your knowledge of multimodal freight forwarding. Understand the different modes of transport and how they interact. Being able to discuss specific examples of your experience with air, sea, and road freight will show that you’re not just familiar with the terms but can apply them in real-world scenarios.
✨Demonstrate Your Customer Service Skills
CEVA Logistics places a high value on customer service. Prepare to share examples of how you've successfully managed client relationships in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to delivering excellent service.
✨Showcase Your Organisational Skills
As a Freight Forwarding Coordinator, being organised is key. Be ready to discuss how you manage multiple shipments and deadlines. You might want to bring along a planner or digital tool you use to keep track of your tasks, as this can visually demonstrate your organisational prowess.
✨Prepare for Compliance Questions
Since the role involves customs clearance and compliance with UK/EU regulations, expect questions on these topics. Brush up on relevant regulations and be prepared to discuss how you ensure compliance in your work. This will show that you take the legal aspects of logistics seriously and understand their importance in the industry.