At a Glance
- Tasks: Lead outbound operations, ensuring timely picking, sorting, loading, and dispatch activities.
- Company: Join a dynamic team in a fast-paced warehousing environment.
- Benefits: Enjoy competitive pay, annual leave, pension, and discounts on gym and retail.
- Other info: Great opportunities for career growth and continuous improvement.
- Why this job: Be a key player in driving productivity and safety in a vibrant workplace.
- Qualifications: Experience in team management within a fast-paced environment is essential.
The predicted salary is between 30000 - 40000 € per year.
SHIFT DETAILS
Fixed AM and PM shifts available: Sunday to Thursday, 6am to 2pm and 2pm to 10pm; Tuesday to Saturday, 6am to 2pm and 2pm to 10pm.
RESPONSIBILITIES
- Reporting into Outbound Operations Manager, you will have full accountability for outbound execution on your assigned shift, leading teams to deliver picking, sorting, loading and dispatch activities in line with the operational plan, service cut-off times and quality standards.
- Lead all outbound activity during the shift, from pick to load and dispatch.
- Ensure volumes are processed and dispatched on time to service commitments.
- Act as the first point of escalation for shift-level service, safety or quality issues.
- Champion a strong safety-first culture and ensure compliance with H&S, SSOW and client standards.
- Lead, coach and engage Team Leaders and outbound associates.
- Manage labour deployment and agency usage within agreed plans.
- Monitor real-time performance and dynamically redeploy resources to protect service.
- Lead effective shift handovers, reporting risks, priorities and backlogs clearly.
- Drive productivity, throughput and continuous improvement initiatives.
- Support the Outbound Operations Manager with any additional tasks as required.
QUALIFICATIONS
To be successful you will have proven experience of managing or supervising a team, ideally within a fast-paced, shift-based warehousing or e-commerce environment. You will have a strong understanding of outbound, dispatch, picking and sortation operations with a proven track record of delivering against safety, quality and productivity targets, and knowledge of LEAN and continuous improvement practices. You will be a confident and visible leader with excellent communication skills, able to remain calm and decisive under high-volume, time-critical situations. Experience in site start-up, peak or ramp-up operations is desirable but not essential.
BENEFITS
The role offers a competitive benefits package, including competitive annual leave entitlement with a holiday buy scheme, pension and life assurance, and access to an employee benefits platform that provides discounts on gym memberships and a range of retail, travel and hospitality brands.
Outbound Shift Manager employer: CEVA Logistics
As an Outbound Shift Manager, you will thrive in a dynamic and supportive work environment that prioritises safety and employee engagement. Our company offers a competitive benefits package, including generous annual leave, pension schemes, and access to exclusive discounts, ensuring that our employees feel valued and motivated. With a strong focus on continuous improvement and leadership development, this role provides ample opportunities for personal and professional growth within a fast-paced e-commerce setting.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Shift Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Outbound Shift Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and operational efficiency. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've led teams in high-pressure situations and how you’ve driven productivity and safety in previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Outbound Shift Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Outbound Shift Manager role. Highlight your leadership experience and any relevant achievements in fast-paced environments to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've led teams and improved processes in previous jobs.
Showcase Your Safety Mindset:Since safety is a big deal for us, make sure to mention any experience you have with health and safety standards. We want to see that you prioritise safety in all operations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at CEVA Logistics
✨Know Your Shift Details
Make sure you’re familiar with the shift timings and how they fit into the company's operational plan. Being able to discuss how you would manage your time and resources during both AM and PM shifts will show that you’re proactive and ready for the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles, especially in fast-paced environments. Highlight your ability to coach and engage team members, as well as how you’ve handled challenges or escalations effectively.
✨Showcase Your Safety Mindset
Since safety is a key focus, be ready to discuss how you’ve championed safety practices in past positions. Share specific instances where you ensured compliance with health and safety standards, and how you fostered a safety-first culture among your team.
✨Emphasise Continuous Improvement
Familiarise yourself with LEAN principles and be prepared to talk about how you’ve implemented continuous improvement initiatives. Discuss any measurable outcomes from these initiatives to demonstrate your impact on productivity and efficiency.
