At a Glance
- Tasks: Manage end-to-end ocean import shipments and ensure smooth delivery processes.
- Company: Join a dynamic team at CEVA, a leader in logistics.
- Benefits: Enjoy competitive leave, pension, life assurance, and discounts on various brands.
- Other info: Flexible working hours and opportunities for career advancement await you.
- Why this job: Be part of a rewarding culture that values your growth and development.
- Qualifications: Experience in ocean imports and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an Ocean Imports Coordinator to join the team! This amazing role will see you working within our busy ocean operation based in Ashby de la Zouch, where you will focus on end-to-end imports operational activity for our customers. This hybrid role will see you working Monday to Friday, either working 8am-4:30pm, 8:30-5pm or 07:30am to 4:00pm, dependant on preference.
WHAT ARE YOU GOING TO DO
Reporting to the Ocean Import Supervisor, you will play a key role in managing end-to-end ocean import shipments, ensuring a smooth and efficient process from booking through to final delivery. You will take ownership of both FCL and LCL shipments, coordinating closely with customers, suppliers, and overseas colleagues to maintain full visibility and control throughout the shipment lifecycle. You will prepare and review import documentation, ensuring accuracy and full compliance with all relevant regulations. You will also be responsible for submitting customs instructions in a timely manner, supporting the clearance process and avoiding delays. Alongside this, you will monitor shipment progress using internal systems, proactively identifying and resolving any issues to deliver a seamless customer experience. Acting as the main point of contact for your allocated customers, you will handle queries, requests, claims, and complaints with a solutions-focused approach, always aiming to deliver excellent service and maintain strong relationships. You will also take responsibility for cost control, checking and managing charges to ensure financial accuracy, while arranging onward transport and coordinating final delivery. You will contribute to maintaining high operational standards by communicating effectively across teams and may be involved in continuous improvement initiatives or projects that support service excellence within the wider ocean operations function.
WHAT ARE WE LOOKING FOR
Our ideal candidate will bring solid experience in ocean imports, with a strong understanding of end-to-end shipment processes. You will be comfortable working in a fast-paced ocean or multimodal environment and confident managing multiple priorities. You will be a strong communicator, capable of building effective relationships both internally and externally, and delivering a high standard of customer service. You will be a proactive problem solver with a logical approach, able to prioritise your workload while maintaining a high level of accuracy and efficiency. Being a collaborative team player is essential, alongside the ability to work independently when required. Experience with Cargowise would be advantageous, although this is not essential.
WHAT WE HAVE TO OFFER
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Import Freight Forwarder
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like CEVA Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at CEVA Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like CEVA Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Ocean Import Freight Forwarder
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to CEVA Logistics:This is your chance to really connect with the team at CEVA Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at CEVA Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with CEVA Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show CEVA Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at CEVA Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
