At a Glance
- Tasks: Manage end-to-end ocean export shipments and provide excellent customer service.
- Company: Join a top logistics provider with a culture of reward and recognition.
- Benefits: Competitive salary, hybrid work, generous leave, and employee discounts.
- Other info: Opportunities for personal and professional growth within a dynamic team.
- Why this job: Be the key contact for customers and make a real impact in logistics.
- Qualifications: Experience in ocean exports and strong communication skills required.
The predicted salary is between 30000 - 33000 £ per year.
We are looking for a dynamic and skilled Ocean Export Freight Forwarder to join our ocean freight team in Ashby de la Zouch. This role plays a critical part in managing end-to-end ocean export shipments, ensuring efficient, cost-effective delivery solutions while providing excellent customer service.
You will act as the key point of contact for customers, coordinating shipments, resolving issues proactively, and maintaining strong working relationships across the business and external partners.
Reporting into the Ocean Export Supervisor, you will focus on managing and coordinating ocean export bookings from order through to delivery, monitoring shipment status and client expectations adhering to company policy and regulatory compliance. You will coordinate transport and services with internal teams and external partners, ensuring cost control, accurate charging of duties, VAT and fees and precise documentation and system updates.
You will act as the primary point of contact for assigned customers, handling quotations, enquiries, requests and complaints with a solutions focused approach as well as identifying opportunities for growth. You will also support the Ocean Export Supervisor with any additional tasks, contributing to team KPIs and continuous improvement initiatives.
To be successful in your application you will have proven ocean exports experience previously working within a freight or logistics operation. You will have strong knowledge of freight forwarding processes in particular sea freight activities. It goes without saying that you will be a natural communicator and problem solver with excellent customer service skills and the ability to build strong working relationships at all levels. You will need to be IT literate able to use MS Office packages and freight based systems; it would be desirable, however not essential if you have CargoWise experience.
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands.
There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
StudySmarter Expert Advice🤫
We think this is how you could land 'Ocean Export Freight Forwarder
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like CEVA Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at CEVA Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like CEVA Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace 'Ocean Export Freight Forwarder
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to CEVA Logistics:This is your chance to really connect with the team at CEVA Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at CEVA Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with CEVA Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show CEVA Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at CEVA Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
