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- Tasks: Coordinate ocean freight shipments and ensure timely delivery while providing excellent customer service.
- Company: Join CEVA Logistics, a top global logistics provider with a dynamic work culture.
- Benefits: Enjoy competitive pay, generous leave, pension, and discounts on various brands.
- Why this job: Make an impact in global logistics and grow your career in a supportive environment.
- Qualifications: Experience in ocean export operations and strong communication skills are essential.
- Other info: Fast-paced role with opportunities for personal and professional development.
The predicted salary is between 30000 - 40000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
YOUR ROLE
Our team based in Ashby de la Zouch is looking for an Ocean Export Coordinator where you will be responsible for ensuring the smooth processing and delivery of ocean freight shipments, providing excellent customer service, and coordinating with international clients, shipping partners, and internal teams. This hybrid role will see you working Monday to Friday, either working 8am-4:30pm, 8:30-5pm or 07:30am to 4:00pm, dependant on preference.
WHAT ARE YOU GOING TO DO?
- Manage the end-to-end ocean export process, ensuring shipments are handled accurately and delivered on time.
- Coordinate bookings with shipping lines, co-loaders, and carriers, while liaising closely with customers, overseas agents, and internal teams to ensure all requirements are met.
- Prepare and manage export documentation, as well as submitting clear and accurate instructions for customs clearance in line with regulatory requirements.
- Monitor vessel schedules, proactively communicating any changes or delays to relevant stakeholders to maintain transparency and service levels.
- Ensure compliance with VGM (Verified Gross Mass) requirements, maintaining accurate shipment data throughout the process.
- Take ownership of cost control, supporting financial accuracy and job profitability.
- Identify and resolve issues proactively, ensuring smooth operations and delivering effective service recovery where needed.
- Deliver exceptional customer service, maintaining proactive communication, and ensuring high levels of customer satisfaction.
WHAT ARE WE LOOKING FOR?
- Proven experience in export operations within an ocean freight environment, with a strong understanding of end-to-end processes across export, ocean, FCL and LCL shipments.
- Confidence in planning, coordinating, and monitoring ocean freight forwarding activities, ensuring shipments are managed efficiently and in line with customer and operational requirements.
- Excellent communication skills, enabling you to build and maintain strong, long-term relationships with stakeholders.
- Strong customer service focus is essential.
- Strong organisational skills and attention to detail, allowing you to manage multiple shipments and deadlines while maintaining accuracy across documentation and systems.
- Comfortable using MS Office packages in your day-to-day work; experience with Cargowise would be an advantage.
- A proactive and dependable team player, able to work in a fast-paced environment, take ownership of your workload, and contribute to the overall success of the operation.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Ocean Export Coordinator employer: CEVA Logistics
Contact Detail:
CEVA Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Export Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at CEVA. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your ocean export knowledge. Know the ins and outs of FCL and LCL shipments, and be ready to discuss how you can ensure smooth operations and customer satisfaction.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple shipments or tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CEVA team and contributing to our success.
We think you need these skills to ace Ocean Export Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ocean Export Coordinator role. Highlight your experience in export operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ocean freight and how your background makes you a perfect fit for CEVA Logistics. Let us know what excites you about this opportunity!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any experiences where you’ve built strong relationships with stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at CEVA Logistics
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your knowledge of ocean export processes, including FCL and LCL shipments. Familiarise yourself with the key terms and regulations, as well as CEVA Logistics' specific operations. This will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in past roles. Think about times when you resolved issues or maintained strong relationships with clients. This is crucial for the Ocean Export Coordinator position, so be ready to discuss your approach to customer satisfaction.
✨Demonstrate Your Organisational Skills
Since you'll be managing multiple shipments and deadlines, it's important to highlight your organisational abilities. Bring examples of how you've successfully juggled various tasks in a fast-paced environment. You might even want to mention any tools or methods you use to stay organised.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture at CEVA Logistics. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about team dynamics, growth opportunities, or how they handle challenges in ocean freight.