CEVA Logistics in Hounslow seeks an experienced Customer Service Manager to lead and develop the Airfreight Customer Service team across Aerospace, Retail and General Cargo sectors. You will oversee global account management from booking through delivery, build strong relationships with airline customers, and drive exceptional service and continuous improvement.
This role focuses on customer experience, performance, and retention in a busy airfreight environment, with opportunities to influence
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Senior Airfreight Customer Experience & Accounts Lead in Hounslow employer: CEVA Logistics
CEVA Logistics is an exceptional employer that prioritises the growth and development of its employees within a dynamic and inclusive work environment. Located in London, our Air Export Supervisor role offers a unique opportunity to lead a diverse team while enjoying a comprehensive benefits package, including competitive leave, pension plans, and discounts on various services. Join us to make a meaningful impact in global trade and advance your career in a supportive atmosphere that values innovation and operational excellence.