At a Glance
- Tasks: Support customs clearances for Air, Ocean, and Road Freight customers in a dynamic team.
- Company: Join CEVA Logistics, a top global logistics provider with over 110,000 employees worldwide.
- Benefits: Enjoy competitive leave, holiday buy schemes, pension, life assurance, and discounts on various brands.
- Other info: Work a 4-on/4-off shift pattern with opportunities for professional development through the UK Customs Academy.
- Why this job: Be part of a culture that values growth, innovation, and excellence in global logistics.
- Qualifications: Experience in Customs Administration or similar roles; attention to detail and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. YOUR ROLEOur growing Customs team based in Felixstowe is looking for a Customs Coordinator to support with customs clearances for our customers. You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.This is a hybrid, Monday to Friday role, with working hours from 08:30 to 17:00.WHAT ARE YOU GOING TO DO?Accurately complete export customs declarations in accordance with customer instructions and current regulations.Ensure all job files are maintained and updated with precise data entry into customs systems.Act as the first point of contact for customer queries, ensuring all issues are addressed and resolved promptly.Ensure accurate filing, archiving, and maintenance of all Import and Export documentation.Maintain full compliance with all relevant documentation standards and ensure updates are accurately reflected across CEVA systems.Build and maintain strong, professional relationships with customers to support regulatory compliance, foster account growth, and drive continuous improvement.Support and participate in compliance audits.Stay up to date with HMRC and other statutory requirements to ensure compliance.WHAT ARE WE LOOKING FOR?Our ideal candidate will have experience working in a customs, office, or administrative role and will be confident supporting a large and varied customer base. You will understand and apply best practice within your role to ensure compliance is consistently maintained, taking a proactive and efficient approach to customer communication. You should be comfortable working in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy and strong attention to detail. You will also be IT literate, with experience using MS Teams and Microsoft Excel, and confident navigating different systems to process customs entries. The ability to quickly adapt to new software and tools while ensuring precise and accurate data handling is essential.WHAT DO WE HAVE TO OFFER?With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. ind2
Customs Coordinator in Felixstowe employer: CEVA Logistics
CEVA Logistics is an excellent employer, offering a vibrant work culture that prioritises employee growth and development. Located in Upper Heyford, the company provides competitive benefits such as annual leave, pension plans, and exclusive employee discounts, making it an attractive place for professionals seeking meaningful and rewarding careers in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Coordinator in Felixstowe
✨Tip Number 1
Familiarise yourself with the customs clearance process and regulations in the UK. Understanding the specific requirements for air, ocean, and road freight will give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics and customs industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at CEVA Logistics.
✨Tip Number 3
Demonstrate your ability to handle multiple tasks efficiently. Prepare examples from your past experiences where you successfully managed competing priorities while maintaining accuracy, as this is crucial for the Customs Coordinator role.
✨Tip Number 4
Research CEVA Logistics' values and culture. Tailor your conversations during interviews to reflect how your personal values align with theirs, particularly their emphasis on growth, innovation, and customer relationships.
We think you need these skills to ace Customs Coordinator in Felixstowe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customs administration or coordination. Emphasise any specific skills related to customs clearances, attention to detail, and customer communication.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for logistics and your understanding of the customs process. Mention how your previous experiences align with the role and how you can contribute to CEVA Logistics' mission.
Highlight Relevant Qualifications:If you have any qualifications related to customs or logistics, such as the UK Customs Academy Level 2 qualification, be sure to mention these prominently in your application. This shows your commitment to professional development.
Showcase Soft Skills:In your application, highlight soft skills such as communication, multitasking, and relationship-building. These are crucial for the Customs Coordinator role, so provide examples of how you've successfully used these skills in past positions.
How to prepare for a job interview at CEVA Logistics
✨Know Your Customs Regulations
Familiarise yourself with UK customs regulations and procedures. Being able to discuss specific regulations relevant to the role will demonstrate your expertise and commitment to compliance.
✨Showcase Your Attention to Detail
Prepare examples that highlight your attention to detail, especially in documentation and customs clearance processes. This is crucial for preventing errors and ensuring smooth operations.
✨Emphasise Communication Skills
Since the role involves regular communication with customers, be ready to discuss how you build and maintain relationships. Share examples of how you've effectively communicated in past roles.
✨Demonstrate Your Ability to Multi-task
Be prepared to talk about your experience in fast-paced environments. Provide examples of how you've successfully managed multiple tasks while maintaining accuracy and efficiency.
