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For Companies At a Glance
- Tasks: Support customs clearances for Air, Ocean, and Road Freight customers in a dynamic team.
- Company: Join CEVA Logistics, a top global logistics provider with over 110,000 employees worldwide.
- Benefits: Enjoy competitive leave, holiday buy schemes, pension, life assurance, and discounts on various brands.
- Why this job: Be part of a culture that values growth, innovation, and excellence in global logistics.
- Qualifications: Experience in Customs Administration or similar roles; attention to detail and strong communication skills required.
- Other info: Work a 4-on/4-off shift pattern with opportunities for professional development through the UK Customs Academy.
The predicted salary is between 28800 - 43200 £ per year.
Overview
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Our growing Customs team based in Felixstowe is looking for a Customs Coordinator to support with customs clearances for our Aerospace customer. You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification. This role follows a Monday to Friday shift pattern, with working hours from 09:00 to 17:00.
Responsibilities
- Accurately complete import and export customs declarations in accordance with customer instructions and current regulations. Ensure all job files are maintained and updated with precise data entry into customs systems.
- Act as the first point of contact for customer queries, ensuring all issues are addressed and resolved within 24 hours.
- Ensure accurate filing, archiving, and maintenance of all Import and Export documentation. Maintain full compliance with all relevant documentation standards and ensure updates are accurately reflected across CEVA systems.
- Build and maintain strong, professional relationships with customers to support regulatory compliance, foster account growth, and drive continuous improvement.
- Support and participate in compliance audits. Stay up to date with HMRC and other statutory requirements to ensure compliance.
What we are looking for
Our ideal candidate will need to come with experience working in a Customs or Import role and be confident working in a role that services a large and varied customer base. You will need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi-task in a fast-paced environment whilst maintaining accuracy and attention to detail. You will also be IT literate, comfortable using different systems to process customs entries, and able to quickly adapt to new software and tools while ensuring precise and accurate data handling.
What do we have to offer
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
About Tomorrow
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
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Customs Coordinator employer: CEVA Logistics
Contact Detail:
CEVA Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Coordinator
✨Tip Number 1
Familiarise yourself with the customs clearance process and regulations in the UK. Understanding the specific requirements for air, ocean, and road freight will give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics and customs industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at CEVA Logistics.
✨Tip Number 3
Demonstrate your ability to handle multiple tasks efficiently. Prepare examples from your past experiences where you successfully managed competing priorities while maintaining accuracy, as this is crucial for the Customs Coordinator role.
✨Tip Number 4
Research CEVA Logistics' values and culture. Tailor your conversations during interviews to reflect how your personal values align with theirs, particularly their emphasis on growth, innovation, and customer relationships.
We think you need these skills to ace Customs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customs administration or coordination. Emphasise any specific skills related to customs clearances, attention to detail, and customer communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your understanding of the customs process. Mention how your previous experiences align with the role and how you can contribute to CEVA Logistics' mission.
Highlight Relevant Qualifications: If you have any qualifications related to customs or logistics, such as the UK Customs Academy Level 2 qualification, be sure to mention these prominently in your application. This shows your commitment to professional development.
Showcase Soft Skills: In your application, highlight soft skills such as communication, multitasking, and relationship-building. These are crucial for the Customs Coordinator role, so provide examples of how you've successfully used these skills in past positions.
How to prepare for a job interview at CEVA Logistics
✨Know Your Customs Regulations
Familiarise yourself with UK customs regulations and procedures. Being able to discuss specific regulations relevant to the role will demonstrate your expertise and commitment to compliance.
✨Showcase Your Attention to Detail
Prepare examples that highlight your attention to detail, especially in documentation and customs clearance processes. This is crucial for preventing errors and ensuring smooth operations.
✨Emphasise Communication Skills
Since the role involves regular communication with customers, be ready to discuss how you build and maintain relationships. Share examples of how you've effectively communicated in past roles.
✨Demonstrate Your Ability to Multi-task
Be prepared to talk about your experience in fast-paced environments. Provide examples of how you've successfully managed multiple tasks while maintaining accuracy and efficiency.
