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- Tasks: Manage key automotive accounts and ensure top-notch service delivery.
- Company: Join CEVA Logistics, a leading player in vehicle logistics.
- Benefits: Enjoy competitive leave, pension, life assurance, and discounts on various brands.
- Why this job: Make a real impact while building strong client relationships in a fast-paced environment.
- Qualifications: Strong communication skills, attention to detail, and customer service experience required.
- Other info: Opportunities for personal and professional growth within a rewarding culture.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to take ownership of a key automotive client account within a fast paced vehicle logistics environment? At CEVA Logistics, we are looking for an Account Manager to act as the primary link between our customer and our operational teams in Chipping Warden. In this pivotal role, you will be the strategic driver behind service excellence, overseeing performance, anticipating customer needs and ensuring every element of delivery meets the highest standards.
If you are energised by ownership, thrive in a customer facing role and want to shape the long term success of a key automotive account, this is your opportunity to make a real impact.
WHAT ARE YOU GOING TO DO?
In this role, you will act as the primary operational link between the client and CEVA, building strong relationships while overseeing all planned activity including production, storage needs, in fleeting and de fleeting to ensure the site is fully resourced and operating efficiently. You will own SLA and KPI delivery, managing daily and weekly client communications, lead operational calls and provide clear updates on performance. You will be analysing trends, preparing structured reviews and presentations, whilst maintaining an accurate activity tracker, supporting with finance and forecasting, working closely with internal teams.
WHAT ARE WE LOOKING FOR?
The ideal candidate will have strong communication skills, exceptional attention to detail and the ability to build effective relationships at all levels. You will bring excellent customer service capabilities, strong analytical skills to interpret data and identify trends, and be confident to present professionally to senior stakeholders. In this position, having experience within an OEM, leasing or rental environment will be beneficial. You must be PC literate, able to operate under pressure, work to tight deadlines and bring a positive, enthusiastic and self-starting approach to managing a complex, fast paced account.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Strategic Account Manager in Banbury employer: CEVA Logistics
Contact Detail:
CEVA Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience makes you the perfect fit for the Strategic Account Manager role. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Strategic Account Manager in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Account Manager. Highlight your experience in customer-facing roles and any relevant achievements that showcase your ability to manage accounts effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills like communication and analytical abilities, and how they relate to the job description.
Showcase Your Achievements: When detailing your past experiences, focus on quantifiable achievements. Did you improve client satisfaction scores or streamline operations? Numbers speak volumes, so let them do the talking!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CEVA Logistics
✨Know Your Client Inside Out
Before the interview, do your homework on CEVA Logistics and their key automotive clients. Understand their business model, recent news, and challenges in the vehicle logistics sector. This will help you demonstrate your genuine interest and ability to take ownership of the account.
✨Showcase Your Communication Skills
As a Strategic Account Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. Be ready to discuss how you can maintain clear and professional updates on performance, as this will be a key part of the role.
✨Demonstrate Analytical Thinking
Since you'll be analysing trends and preparing structured reviews, come prepared with examples of how you've used data to drive decisions in previous roles. Highlight your analytical skills and how they can contribute to meeting SLAs and KPIs for the client.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think about past experiences where you had to manage tight deadlines or complex situations. Practising these scenarios will help you articulate your thought process and showcase your self-starting approach.
