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- Tasks: Manage vehicle damage cases and ensure efficient repairs for maximum sales opportunities.
- Company: Join CEVA Logistics, a top global logistics provider with a dynamic work culture.
- Benefits: Competitive salary, holiday buy scheme, pension, and life assurance.
- Why this job: Be part of a team that values growth, innovation, and customer service excellence.
- Qualifications: Detail-oriented with experience in vehicle management and strong communication skills.
- Other info: Opportunities for personal and professional development in a fast-paced environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Our Finished Vehicles Logistics Operation based in Chipping Warden is looking for a Damage and Insurance Controller to join the team. In this role you will ensure that all out of service vehicles are expedited back into service to maximise the number of sales opportunities for our clients. This is a Monday to Friday role 08:30-17:00.
WHAT ARE YOU GOING TO DO?
Reporting to the Technical Services Manager, you will play a crucial role in ensuring that all vehicle damage, repairs, insurance cases, and associated administrative processes are handled efficiently and with complete accuracy. This position requires a hands‑on approach, as you will also be responsible for physically assessing vehicle damage to determine the extent of repairs required and to support accurate reporting. You will manage the full lifecycle of vehicle damage cases from the initial assessment and scheduling of vehicles into approved repairers, through to monitoring repair progress and confirming completion. Part of this responsibility includes identifying any unusual delays that may affect service delivery and escalating them promptly to maintain operational standards. You will ensure that all reported damage is actioned without delay and supported by a clear, comprehensive audit trail. Working closely with insurance companies, you will follow all required procedures and provide accurate documentation throughout each claim. You will coordinate both the collection and return of vehicles with repairers, conducting thorough quality inspections upon arrival to confirm work has been completed to the required standard. You will expedite repairer invoices, verify their accuracy, and approve them before forwarding to the Accounts department with all necessary supporting documentation and correct billing instructions. As a key point of communication, you will liaise directly with clients, providing timely updates and addressing any delays or issues that arise, ensuring a high level of customer service and transparency at all times.
WHAT ARE WE LOOKING FOR?
Our ideal candidate is a detail‑driven individual with experience in a vehicle management environment and a solid understanding of repair and insurance claims procedures. You will have administrative experience and be confident using IT systems, including Microsoft Office. Strong communication skills are essential as you will be dealing with clients, insurers, and internal teams daily. Excellent attention to detail, along with strong analytical and problem‑solving skills, is vital to ensure accuracy throughout the repair and claims process.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Insurance and Damage Controller in Banbury employer: CEVA Logistics
Contact Detail:
CEVA Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance and Damage Controller in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and insurance sectors on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching CEVA Logistics thoroughly. Understand their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to vehicle management and insurance claims. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining CEVA Logistics and ready to 'Dare to Grow' with us!
We think you need these skills to ace Insurance and Damage Controller in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Damage and Insurance Controller. Highlight your experience in vehicle management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for CEVA. Don’t forget to mention your attention to detail and problem-solving skills!
Showcase Your Communication Skills: Since you'll be liaising with clients and insurers, it's important to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even share an example of how you've successfully managed client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at CEVA Logistics
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle management and insurance claims procedures. Familiarise yourself with common terms and processes, as well as CEVA Logistics' operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in documentation or ensuring a repair was completed to standard, these stories will highlight your suitability for the position.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job at CEVA Logistics.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges faced in the role, or opportunities for growth within CEVA. It shows that you're engaged and serious about contributing to their mission.
