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For Companies At a Glance
- Tasks: Handle complex HR casework and make informed decisions in a fast-paced environment.
- Company: Join a major government department with a focus on diversity and inclusion.
- Benefits: Competitive day rate, hybrid working, and a 12-month contract.
- Why this job: Make a real impact while developing your skills in a sensitive operational role.
- Qualifications: Experience in HR casework and strong decision-making skills required.
- Other info: Emotional resilience needed; exposure to sensitive material is part of the role.
The predicted salary is between 50000 - 75000 £ per year.
Ceto Talent is recruiting multiple HR Caseworkers for a major government department to handle complex casework in a high-paced, sensitive operational environment. This hybrid role requires resilience, attention to detail and strong decision-making skills based on policy and procedures.
What We're Looking For
- Proven casework experience in a complex operational environment
- Competent with Microsoft Office 365 (Outlook, Word, PowerPoint, Excel, Teams)
- Active government clearance required (will be discussed at application stage)
- Extensive experience analysing complex information from multiple sources with keen attention to detail
- Experience using government policy to make decisions
- Experience working to strict policies and procedures
- Ability to clearly articulate and justify decisions based on policy
- Proven ability working to tight deadlines in high-paced and sensitive operational environments
- Strong problem-solving skills and stakeholder management experience
Key Responsibilities
- Analyse complex information from multiple sources with meticulous attention to detail
- Use government policy to make informed and justified decisions
- Work to strict policies and procedures in a sensitive operational environment
- Clearly articulate and justify decisions based on policy requirements
- Meet tight deadlines whilst maintaining high standards
- Manage stakeholder relationships effectively
- Handle complex casework with empathy and professionalism
- Apply Data Protection principles appropriately
- Communicate clearly and effectively both verbally and in writing
- Handle sensitive and potentially disturbing material with appropriate resilience
What's On Offer
- Day rate: £214.16 per day (Umbrella - Inside IR35)
- Contract: 12 months
- Location: London - Hybrid working (1-3 days per week onsite as required, onsite induction)
- No travel expenses
If you're an experienced HR Caseworker with government casework experience, strong policy knowledge and emotional resilience, contact Ceto Talent now. Ceto Talent is committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of background.
Locations
HR Case Worker in London, Westminster employer: Ceto Talent
Contact Detail:
Ceto Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Case Worker in London, Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience with government roles. They might have insider info or even know about openings that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of government policies and procedures. Be ready to discuss how you've handled complex casework in the past, as this will show you're the right fit for the role.
✨Tip Number 3
Practice your decision-making skills! Think of scenarios where you had to make tough calls based on policy. Being able to articulate your thought process will impress interviewers and show your analytical abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HR Case Worker in London, Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your casework experience and attention to detail. Use specific examples that showcase your ability to analyse complex information and make policy-based decisions, as these are key for the HR Caseworker role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're the perfect fit for this role by linking your skills and experiences directly to the job description. Don’t forget to mention your emotional resilience and ability to handle sensitive material.
Showcase Your Skills: Be sure to emphasise your proficiency with Microsoft Office 365 and any relevant experience you have with government policies. This will help us see that you’re ready to hit the ground running in a high-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Ceto Talent
✨Know Your Policies Inside Out
Make sure you’re well-versed in the relevant government policies and procedures. Brush up on how these apply to casework, as you'll need to articulate and justify your decisions based on them during the interview.
✨Showcase Your Attention to Detail
Prepare examples that highlight your meticulous attention to detail. Discuss specific instances where your thoroughness made a difference in handling complex information or casework, as this is crucial for the role.
✨Demonstrate Emotional Resilience
Be ready to talk about how you handle sensitive and potentially disturbing material. Share experiences that showcase your emotional resilience and ability to maintain professionalism under pressure.
✨Engage with Stakeholder Management
Think of examples where you've effectively managed stakeholder relationships. Be prepared to discuss how you communicate clearly and build rapport, as this will be key in your role as an HR Caseworker.
