At a Glance
- Tasks: Lead a retail team, manage store operations, and ensure excellent customer service.
- Company: Join The Reject Shop as we grow into Dollarama Australia.
- Benefits: Part-time hours, training, career progression, and a supportive team environment.
- Other info: Flexible application process with no resume needed; join the Team Leader pool.
- Why this job: Step up your retail game and build a rewarding career with us.
- Qualifications: Experience in retail leadership or similar roles, confidence in managing shifts.
The Reject Shop at heart. Bigger future with Dollarama Australia.
Ready to lead a team and build a career in retail?
We're growing into Dollarama Australia and building our store leadership teams.
Some stores need a Team Leader right now and others will over the coming months.
One application puts you in the Team Leader pool for the stores near you, so you're in line when a role opens.
About the role
Our Team Leaders run the store on shift. You'll step in for the Store Management Team when they're not there and lead the team by example.
- Lead the team on shift and keep service standards up
- Open and close the store as a keyholder
- Handle cash, till reconciliation and banking
- Coach and support Team Members, including new starters
- Keep merchandising, restocking and stock flow on track
- Keep the store safe for customers and the team
This is a hands-on, physical role where you'll be on your feet and may lift up to 16kg safely as part of normal store duties. You will be required to work independently.
Already work with us? Talk to your Store Manager about stepping up to Team Leader.
What you'll bring
You've run a shift or stepped up to lead a team in retail, fast food, a supermarket, bottle shop, chemist or similar.
That might have been as a shift supervisor, 2IC or duty manager, a keyholder, or the person the team turned to when the manager wasn't around.
- Confidence holding the keys and being the person in charge on shift
- Good with cash and numbers
- Availability of at least three days and 12 hours a week, including some afternoons, evenings and weekends
- The right to work in Australia, and willingness to complete a National Police Check
What we offer
- Part-time hours on a regular roster
- Training and support from your first shift
- A clear path toward Assistant Store Manager and Store Manager
- A friendly, supportive team close to home
- 400+ stores and growing as we become Dollarama Australia
- How we hire
We've changed how we hire. When you apply, you join the Team Leader pool for the stores near you. When a Team Leader role opens, we go to that pool first.
- One application, about five minutes on your phone, no resume needed
- Choose the stores near you
- Our Talent Team will contact you when a role that fits comes up
- Download the Appy Here app after you apply so you don't miss a message
You stay in the pool once you're in it, so there's no need to apply again every time a role comes up.
If you're successful, you'll need proof of your right to work and ID before you start, such as an Australian passport or birth certificate, or your passport and visa.
All applications go through Appy Here. Our store teams can't take resumes in store.
Ready to step up? Apply now through Appy Here.
Retail Part Time Team Leader - Cessnock employer: Cessnock
At The Reject Shop, soon to be Dollarama Australia, we pride ourselves on being an excellent employer by offering flexible shifts that cater to your lifestyle, whether you're a student or balancing family commitments. Our supportive work culture fosters growth through comprehensive training from day one, with clear pathways for advancement into leadership roles. Join our friendly team in Cessnock and be part of a rapidly expanding company with over 400 stores across Australia, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Part Time Team Leader - Cessnock
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cessnock, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Part Time Team Leader - Cessnock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cessnock that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cessnock will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cessnock and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cessnock
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cessnock, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cessnock!
