At a Glance
- Tasks: Maintain, service, and repair generators while providing excellent customer support.
- Company: Join CES Power, a leader in delivering power solutions across various industries.
- Benefits: Enjoy a Monday to Friday schedule, career development, and overtime opportunities.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact with your skills in a dynamic and supportive team environment.
- Qualifications: NVQ L3 or equivalent in electrical/mechanical engineering and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
About Your Role
If you are an experienced and skilled, hands-on Generator Field Service Engineer with a keen eye for detail and are looking for a new challenge where you can make a real impact, this role is for you! With your strong communication skills and proactive approach, we are looking for you to come join our fantastic team at CES Power!
You'll be the go-to expert for maintaining, servicing and repairing generators at our valued customer sites, which will bring a mix of troubleshooting, problem solving and travel.
What you'll be doing
- You'll undertake maintenance, servicing and repairs on a range of generators to ensure performance and reliability.
- With your problem solving abilities, you will diagnose and troubleshoot faults, providing solutions to minimise downtime, or escalate to the Technical Team for additional support if things are a little tricker.
- You will support the business with being part of the on-call rota.
- Safely travel to customer sites and carry out planned, and reactive work, delivering great customer service and support, whatever the event.
- As someone who can work independently, you will prioritise your workload, and ensure that your van is also stocked up, to ensure you have the right tools for the job to maximise first time fixes, every time.
What you'll bring
- You will bring your proactive and problem-solving abilities, ready to take on any challenge.
- NVQ L3 or City and Guilds equivalent electrical and/or mechanical engineering or equivalent experience in power engineering or a similar industry.
- As an experienced engineer, your own tools...that one's kinda important!
- Maybe this one goes without saying, but a drivers license, too!
What we can give you
- Monday to Friday, no weekends.
- 40 hours per week, with overtime and on-call available.
- Career development opportunities.
We've got the Power!
Who are we?
We are CES Power - we deliver the power our customer needs, whenever and wherever they need it. From the construction industry, to powering some of your favourite music and sporting events as well as film and TV.
Where will you fit in?
Your role will form part of the wonderful Operations team based in North East. At CES Power, we're committed to building a workplace where everyone feels valued. We welcome applicants from all experiences and backgrounds. If you're ready to make an impact, we want to hear from you!
Field Service Engineer - Newcastle employer: CES Power
At CES Power, we pride ourselves on being an excellent employer, offering a supportive work culture that values every team member's contributions. With a focus on career development and a commitment to work-life balance, including Monday to Friday hours with no weekends, our Field Service Engineers enjoy the opportunity to grow their skills while making a real impact in the power industry. Join us in Newcastle, where your expertise will be recognised and rewarded in a dynamic environment that powers some of the most exciting events around.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Newcastle
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with generators. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have a portfolio of past projects or repairs, bring it along to interviews. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Be proactive during interviews! Ask insightful questions about the company’s operations and how you can contribute. This shows your enthusiasm and that you’re already thinking about how to make an impact.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining CES Power. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Field Service Engineer - Newcastle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your hands-on experience with generators and any relevant qualifications like NVQ L3 or City and Guilds. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your problem-solving abilities and proactive approach. Tell us why you're excited about joining CES Power and how you can make an impact in our team.
Show Off Your Communication Skills:Strong communication is key in this role, so make sure to demonstrate this in your application. Whether it's through your CV or cover letter, let us know how you've effectively communicated with customers or colleagues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our fantastic team!
How to prepare for a job interview at CES Power
✨Know Your Generators
Make sure you brush up on your knowledge of different types of generators and their common issues. Being able to discuss specific models and troubleshooting techniques will show that you're not just experienced, but also genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past work where you've successfully diagnosed and fixed generator issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with customers, think of times when you've provided excellent service or resolved conflicts. Highlight your communication skills and how you ensure customer satisfaction, as this is key for the role.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. Brush up on your electrical and mechanical engineering principles, and be prepared to explain how you'd approach specific maintenance or repair tasks on-site.
