At a Glance
- Tasks: Manage accounts receivable and build relationships with customers in a dynamic finance team.
- Company: Join Pon.Bike UK, home to top cycling brands like Santa Cruz and Cannondale.
- Benefits: Enjoy 25 days off, private healthcare, and a bike of your choice every year!
- Other info: Join a fun, supportive environment with opportunities for career growth and development.
- Why this job: Be part of an exciting growth phase in the cycling industry while making a real impact.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are Pon.Bike UK, home of Santa Cruz, Cervelo, Cannondale, Reserve, OneUp and Nimbl. Six of the most exciting brands in the cycling industry who tend to do things differently. We have over 25 years of bike experience, and our ultimate goal is to sell the best road and mountain bikes in the world while having fun doing it!
The Role
Having recently expanded our product portfolio we are now recruiting for a Credit Controller to join our Finance team, bringing a proactive and detail-oriented approach to manage the increasing revenue and customer volume during this exciting period of growth. Working as part of a finance team of 4 and alongside our Sales and Operations functions you will be responsible for the end to end Accounts Receivable process, acting as the primary point of contact for our customers. This is a critical role in cash generation, proactively managing credit limits and chasing debt to maintain open credit lines and support the business in achieving its net working capital targets and revenue growth aspirations.
Role Responsibilities
- Build close working relationships with our dealers and Sales and Operations teams.
- End to end accounts receivable process responsibility (sales ledger maintenance, invoice query resolution, credit risk assessments, proactive debt collection via phone and email, escalations and legal liaison, aged debt reporting).
- Act as a professional point of contact for financial queries, ensuring clear communication between Finance and our dealer base.
- Utilise our Credit Automation tools to drive efficiency, visibility and modernise our financial workflows.
- Support the redistribution of control tasks within the team, assisting the Finance Manager and Finance Assistant to streamline monthly reporting.
Skills & Requirements:
- Proven experience in credit control.
- You will be a confident communicator, adept at building rapport with customers and with the ability to negotiate and be assertive where required.
- Working as part of a small team you will focus on building strong internal and external working relationships.
- Strong Excel skills and confidence working with complex financial data.
- Experience with Sage or similar ERP systems is essential.
- Experience with Credit Hound (or other automated credit tools) would be an advantage but not essential.
- Excellent organisational and problem-solving skills to manage an increased account volume.
- Strong attention to detail, time management and a proactive approach to issue identification and resolution.
What's in it for you
- 25 days annual leave plus an extra day off to ride your bike.
- Paid leave options to support you through every life event.
- Private Healthcare through Vitality.
- Workplace Pension Plan through People's Pension.
- A staff bike of your choosing, for a year, every year.
- Employee Cycle to Work Scheme.
- Weekly group lunchtime rides.
- Rewards and Benefits through Perkbox.
- Employee Assistance Programme through Vivup.
- Access to a range of company and industry partner discounts.
At Cervélo we have had one mission from the very beginning - design and engineer bikes to MAKE RIDERS FASTER. In our highly competitive industry, we need the right people to succeed. We are constantly in search of talented individuals who have a passion for performance to join our team. We reward great work and encourage you to define your career at Cervélo. Find your passion and grow with us. We offer competitive compensation, Health benefits, Bike purchase program and an amazing work environment.
Credit Controller employer: Cervélo Cycles Inc.
At Pon.Bike UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates passion for cycling and innovation. Our team enjoys generous benefits such as 25 days of annual leave plus an extra day to ride, private healthcare, and a supportive environment that fosters personal and professional growth. Join us in Summerbridge, where you can thrive in a dynamic finance team while contributing to the success of some of the most exciting brands in the cycling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the cycling industry or finance sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Pon.Bike and its brands. Show us you’re passionate about cycling and understand our mission. Tailor your answers to reflect how you can contribute to our growth!
✨Tip Number 3
Practice your communication skills. As a Credit Controller, you’ll need to build rapport with customers. Role-play scenarios with friends to boost your confidence in handling financial queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills, like your Excel prowess or familiarity with ERP systems. We want to see how you can bring value to our finance team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining us at Pon.Bike UK. Mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills:As a Credit Controller, you'll need to communicate effectively with customers and colleagues. In your application, give examples of how you've built relationships or resolved conflicts in the past. We love a proactive communicator!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Cervélo Cycles Inc.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your Excel skills and be ready to discuss how you've managed accounts receivable in the past. Be prepared to share specific examples of how you’ve resolved invoice queries or handled debt collection.
✨Build Rapport
This role requires strong communication skills, so practice how you can build relationships with customers and internal teams. Think of ways to demonstrate your ability to negotiate and assert yourself when necessary. Maybe even role-play some scenarios with a friend!
✨Show Your Proactivity
Pon.Bike is looking for someone who takes initiative. Prepare to discuss times when you identified issues before they became problems. Highlight any experience you have with credit risk assessments or using automation tools to improve efficiency.
✨Understand the Company Culture
Familiarise yourself with Pon.Bike and its brands. They value fun and performance, so think about how your personal values align with theirs. Be ready to express why you're excited about the opportunity and how you can contribute to their mission of selling the best bikes in the world.
