At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in a fast-paced restaurant.
- Company: CERU, a lively Eastern Mediterranean-inspired restaurant group.
- Benefits: Competitive salary, meals on duty, staff discounts, and employee wellbeing programme.
- Other info: Opportunities for growth with new openings across Central London.
- Why this job: Join a high-energy team where your leadership can shine and performance is recognised.
- Qualifications: Strong waiter experience with natural leadership skills and a sales-focused mindset.
The predicted salary is between 48000 - 55000 £ per year.
CERU is a vibrant Eastern Mediterranean-inspired restaurant group known for delicious flavours, warm hospitality, and a fast-paced, energetic atmosphere. We’re looking for a hands-on, service-driven Duty Manager who leads from the floor and sets the standard every shift.
The Role
As Duty Manager, your mission is to protect and deliver exceptional service standards by leading from the front. This is not an office role. You will run a section every shift and be fully competent across all front-of-house positions including waiter, bartender and food runner. You are expected to master the basics first. We do not promote managers who cannot execute flawless service themselves. You will support the Restaurant Manager in driving performance, maintaining pace, motivating the team and ensuring every guest receives consistent, high-energy hospitality.
What We’re Looking For
- A strong waiter first, with natural leadership ability
- Confident running busy sections in high-volume service
- Comfortable leading from the floor, not from the side
- Sales-focused and commercially aware
- Calm under pressure and decisive
- Detail-driven and standards-oriented
- Open to feedback and able to coach others
- Professional, reliable and accountable
- Flexible to work across our three Central London sites
What You’ll Be Responsible For
- Running a section every shift
- Leading service alongside the Restaurant Manager
- Supporting training and coaching of the team
- Driving upselling and revenue
- Managing guest feedback and service recovery
- Maintaining energy, pace and consistency
- Ensuring Ceru standards are delivered with no shortcuts
What We Offer
- £48,000–£55,000 package including Tronc
- Full-time hours, average 48 hours per week
- A structured, high-performance environment
- Clear standards and expectations
- Opportunities to grow with new openings
- A workplace built on accountability, integrity and effort
- Work life balance
- Meals on Duty
- Staff discount across all sites
- Employee Wellbeing Programme
Why Join CERU?
You will be part of a disciplined, high-energy team where standards matter and performance is recognised. If you believe great managers are built from mastering service fundamentals and leading from the floor, CERU offers the platform to grow and earn well doing it. Ready to step up? Apply now.
Duty Manager in London employer: Ceru Restaurants
CERU is an exceptional employer that fosters a vibrant and energetic work culture, where every team member is valued for their contributions to delivering outstanding service. With competitive compensation packages, opportunities for growth across multiple Central London locations, and a strong emphasis on accountability and integrity, CERU provides a supportive environment for Duty Managers to thrive and develop their leadership skills while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in London
✨Tip Number 1
Get to know the restaurant scene! Visit places like CERU and observe how they operate. This will give you insights into what makes a great Duty Manager and help you stand out in interviews.
✨Tip Number 2
Network, network, network! Chat with people in the industry, attend events, and connect with potential employers on social media. You never know who might have the inside scoop on a job opening!
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your service abilities during interviews or trial shifts. Remember, being a strong waiter first is key, so let your experience shine through.
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested in joining the team at CERU. Plus, it gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Duty Manager in London
Some tips for your application 🫡
Show Your Service Skills:Make sure to highlight your experience in front-of-house roles. We want to see that you can run a section and deliver top-notch service, so share specific examples of how you've done this in the past.
Be Yourself:Let your personality shine through in your application. We’re looking for someone who is confident and energetic, so don’t be afraid to show us what makes you unique and how you lead from the floor.
Focus on Teamwork:Emphasise your ability to motivate and support your team. We love candidates who can coach others and maintain high energy, so share any experiences where you’ve successfully led a team in a busy environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our vibrant team!
How to prepare for a job interview at Ceru Restaurants
✨Master the Basics
Before your interview, make sure you’re well-versed in all front-of-house roles. Brush up on your waiter, bartender, and food runner skills. Being able to demonstrate your hands-on experience will show that you can lead from the floor, just like CERU expects.
✨Show Your Leadership Style
Think about examples where you've led a team or managed a busy section. Be ready to share how you motivate others and maintain high energy during peak times. This will highlight your natural leadership ability and your fit for the role.
✨Be Sales-Focused
Prepare to discuss how you’ve driven upselling and revenue in previous roles. Bring specific examples of how you’ve contributed to sales growth while maintaining exceptional service standards. This aligns perfectly with what CERU is looking for.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it’s important to showcase your ability to remain calm and decisive. Think of scenarios where you’ve successfully handled guest feedback or service recovery. This will demonstrate your capability to thrive in a fast-paced environment.
