At a Glance
- Tasks: Manage IT operations, supplier relationships, and oversee system migrations for a dynamic media company.
- Company: Fast-moving media and events organisation based near Tower Bridge.
- Benefits: Competitive salary, 25 days leave, health benefits, and professional development opportunities.
- Other info: Hybrid work model with a focus on wellbeing and career growth.
- Why this job: Join a collaborative team driving digital transformation in an exciting industry.
- Qualifications: Strong operational mindset with broad technical understanding and excellent communication skills.
The predicted salary is between 50000 - 55000 £ per year.
London (Hybrid – Tue–Thu office, Mon & Fr WFH) £50,000–£55,000 per annum + bonus
Certus Recruitment is pleased to be representing a fast‑moving media and events organisation in their search for a Senior IT Operations Specialist. Based near Tower Bridge, this vital role reports to the IT Director (US‑based) and will take full responsibility for managing IT operations, suppliers, and key system migrations across the business.
The opportunity
This is a broad but shallow operational position – ideal for someone commercially aware, organised, and comfortable overseeing multiple service providers and business stakeholders rather than working hands‑on technically. The successful candidate will oversee a range of activities from infrastructure and security management to system migrations and telecoms/vendor contract renewal.
What you’ll do
- Take full responsibility for IT operational delivery across the UK business.
- Manage supplier relationships – including infrastructure partners, database providers, and telecoms vendors – ensuring accountability, quality, and value.
- Oversee ongoing migrations from legacy systems (including Access‑based databases) to cloud or Salesforce‑based solutions.
- Coordinate projects with internal and external technical teams to deliver on agreed outcomes.
- Understand departmental requirements and use cases, translating them into technical priorities with the right balance of business value and practicality.
- Integrate with internal teams to support 30+ annual events and media activity, aligning systems and processes for maximum reliability.
- Maintain oversight of IT service performance, data security, user access controls, and vendor compliance.
- Provide commercial input on IT‑related procurement and contract renewals, ensuring strategic fit and cost efficiency.
What you bring
- Strong operational mindset with proven ability to manage suppliers, projects, and competing priorities.
- Broad technical understanding (“wide and shallow” rather than deep specialist) across infrastructure, networking, databases, and security.
- Commercial awareness and confidence in vendor management, project budgeting, and SLA evaluation.
- Excellent interpersonal and communication skills – able to engage effectively across departments and with global stakeholders.
- Experience in a multi‑system environment with exposure to transitions from legacy platforms to Salesforce or similar.
Reward, benefits and culture
Alongside a base salary of £50,000–£55,000 plus bonus, this role offers a comprehensive benefits package including:
- 25 days’ annual leave plus study, volunteering and public duty leave.
- Life assurance and income protection, with optional private medical, healthcare cash plan, and critical illness cover.
- Pension scheme, eyecare support, Cycle to Work and season ticket loans.
- LinkedIn Learning access, staff development support, and a wellbeing‑focused culture.
- Access to Perkbox, an Employee Assistance Programme, and employee referral bonus scheme.
This is a great opportunity to join a collaborative, social, and forward‑looking company poised for digital transformation.
Senior IT Specialist - Operations employer: Certus Sales Recruitment
Join a dynamic media and events organisation located near Tower Bridge, where you will thrive in a collaborative and forward-thinking environment. With a strong focus on employee wellbeing, the company offers an extensive benefits package, including generous annual leave, professional development opportunities, and a culture that prioritises work-life balance. This role not only provides a competitive salary but also the chance to play a pivotal role in the company's digital transformation journey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Specialist - Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT operations and think about how your skills can add value. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your experience with supplier management and project coordination. Use real examples from your past roles to demonstrate your operational mindset and commercial awareness. This will help you stand out as the ideal candidate for the Senior IT Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our hiring process.
We think you need these skills to ace Senior IT Specialist - Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior IT Specialist role. Highlight your operational mindset, supplier management experience, and any relevant projects you've overseen.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've managed IT operations or vendor relationships in the past, and show us your commercial awareness.
Showcase Your Communication Skills:Since this role involves engaging with various stakeholders, make sure your application demonstrates your excellent interpersonal skills. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Certus Sales Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of IT operations, especially around supplier management and system migrations. Familiarise yourself with the latest trends in cloud solutions and Salesforce, as these will be key topics during your interview.
✨Showcase Your Commercial Awareness
Be prepared to discuss how you've managed vendor relationships and project budgets in the past. Highlight any experiences where you’ve ensured accountability and value from suppliers, as this role requires a strong operational mindset.
✨Communicate Effectively
Since this position involves engaging with various stakeholders, practice articulating your thoughts clearly. Use examples from your previous roles to demonstrate your excellent interpersonal skills and how you’ve successfully coordinated projects across teams.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle competing priorities and manage multiple service providers. Think of specific situations where you’ve had to balance technical requirements with business value, and be ready to share those stories.
