At a Glance
- Tasks: Coordinate and govern managed service offerings, ensuring clarity and consistency across the portfolio.
- Company: Leading UK tech solutions provider with a focus on innovation and collaboration.
- Benefits: £40-45k salary, hybrid work, excellent benefits, and ongoing training.
- Other info: Dynamic culture with clear career progression opportunities.
- Why this job: Join a growing team and make a real impact in the managed services sector.
- Qualifications: Experience in managed services or IT environments, strong organisational and communication skills.
The predicted salary is between 40000 - 45000 £ per year.
A leading UK technology solutions and managed services provider is seeking a Managed Services Product Coordinator to join its growing team. Working with organisations across both public and private sectors, they deliver innovative managed service solutions that help customers modernise, secure, and optimise their IT environments. Following continued growth within their Managed Services division, they are looking for a highly organised and detail‑oriented individual to become the central point of coordination and governance across their managed service portfolio.
This is a unique opportunity for someone who understands managed services and enjoys bringing structure, consistency, and clarity to complex service offerings. Acting as the custodian of the managed services portfolio, you'll ensure services are accurately defined, documented, governed, and communicated across the business. Working closely with Managed Services, Service Delivery, Sales, Customer Success, and Marketing teams, you'll play a key role in how services are developed, positioned, sold, and delivered.
Key responsibilities include:
- Owning and maintaining service catalogues, descriptions, and supporting documentation
- Managing version control and ensuring consistency across all customer‑facing and internal materials
- Supporting the full service lifecycle, from development and enhancement through to retirement
- Identifying opportunities for service improvement and evolution
- Collaborating with sales teams on customer requirements, tenders, proposals, and solution alignment
- Supporting service positioning, marketing collateral, and sales enablement activities
- Acting as a subject‑matter resource for the managed services portfolio across the wider business
The Candidate
The ideal candidate will already have exposure to a Managed Service Provider (MSP) environment and possess a strong understanding of how managed services are packaged, delivered, and governed. Suitable backgrounds may include:
- Service Delivery Coordination
- Service Operations
- Managed Services Administration
- Service Catalogue Management
- Service Improvement
- Bid or Proposal Coordination
- Customer Success within an MSP environment
You will demonstrate:
- Experience within an MSP or multi‑client IT services environment
- Strong documentation, governance, and process management skills
- Excellent attention to detail and organisational ability
- Confidence working across multiple teams and stakeholder groups
- Strong written and verbal communication skills
- Commercial awareness and an understanding of customer requirements
- A proactive, self‑motivated, and collaborative approach
The Benefits
- £40‑45k base salary
- Hybrid working environment
- Excellent benefits package
- Ongoing training and professional development
- Exposure to industry‑leading technologies and services
- Clear long‑term career progression opportunities
- A collaborative and supportive culture within a growing business
This is an excellent opportunity for an organised, process‑driven professional who enjoys creating structure, improving consistency, and ensuring everyone works from the same version of the truth within a growing managed services organisation.
Managed Services Product Coordinator in Pocklington employer: Certus Sales Recruitment
As a leading UK technology solutions and managed services provider, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to thrive. With a hybrid working environment, competitive salary, and a commitment to ongoing training and professional development, we offer clear career progression opportunities while working with cutting-edge technologies. Join us in Pocklington and be part of a dynamic team dedicated to delivering innovative solutions that make a real impact across both public and private sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Managed Services Product Coordinator in Pocklington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their managed service offerings and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Managed Services Product Coordinator. Highlight your organisational skills and attention to detail, as these are key in this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Managed Services Product Coordinator in Pocklington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Managed Services Product Coordinator role. Highlight any relevant experience in managed services, service delivery coordination, or documentation management to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about managed services and how your background makes you the perfect fit for our team. Be sure to mention specific examples of your organisational skills and attention to detail.
Showcase Your Communication Skills:Since this role involves working across multiple teams, it's crucial to demonstrate your strong written communication skills. Ensure your application is clear, concise, and free of errors – we love a well-presented document!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Certus Sales Recruitment
✨Know Your Managed Services Inside Out
Before the interview, make sure you have a solid understanding of managed services and how they are packaged and delivered. Brush up on the company's service offerings and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Organisational Skills
As a Managed Services Product Coordinator, being detail-oriented is key. Prepare examples from your past roles where you've successfully managed documentation, version control, or service catalogues. Highlight your ability to bring structure and clarity to complex projects.
✨Communicate Effectively
Strong written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to explain how you've collaborated with different teams in the past and how you can facilitate communication across departments.
✨Demonstrate Proactivity and Collaboration
The ideal candidate is proactive and enjoys working with others. Think of instances where you've identified opportunities for service improvement or worked closely with sales and customer success teams. Show that you're not just a team player but also someone who takes initiative.
