At a Glance
- Tasks: Lead IT operations, manage suppliers, and oversee system migrations in a dynamic media environment.
- Company: Fast-moving media and events organisation based near Tower Bridge.
- Benefits: Competitive salary, 25 days leave, health benefits, and professional development opportunities.
- Other info: Hybrid work model with a focus on collaboration and employee wellbeing.
- Why this job: Join a forward-looking company and drive digital transformation while making a real impact.
- Qualifications: Strong operational mindset with supplier management and project coordination skills.
The predicted salary is between 50000 - 55000 £ per year.
Senior IT Specialist – Operations
London (Hybrid – Tue–Thu office, Mon & Fr WFH)
£50,000–£55,000 per annum + bonus
Certus Recruitment is pleased to be representing a fast‑moving media and events organisation in their search for a Senior IT Operations Specialist. Based near Tower Bridge, this vital role reports to the IT Director (US‑based) and will take full responsibility for managing IT operations, suppliers, and key system migrations across the business.
The opportunity
This is a broad but shallow operational position – ideal for someone commercially aware, organised, and comfortable overseeing multiple service providers and business stakeholders rather than working hands‑on technically. The successful candidate will oversee a range of activities from infrastructure and security management to system migrations and telecoms/vendor contract renewal.
What you’ll do
- Take full responsibility for IT operational delivery across the UK business.
- Manage supplier relationships – including infrastructure partners, database providers, and telecoms vendors – ensuring accountability, quality, and value.
- Oversee ongoing migrations from legacy systems (including Access‑based databases) to cloud or Salesforce‑based solutions.
- Coordinate projects with internal and external technical teams to deliver on agreed outcomes.
- Understand departmental requirements and use cases, translating them into technical priorities with the right balance of business value and practicality.
- Integrate with internal teams to support 30+ annual events and media activity, aligning systems and processes for maximum reliability.
- Maintain oversight of IT service performance, data security, user access controls, and vendor compliance.
- Provide commercial input on IT‑related procurement and contract renewals, ensuring strategic fit and cost efficiency.
What you bring
- Strong operational mindset with proven ability to manage suppliers, projects, and competing priorities.
- Broad technical understanding (“wide and shallow” rather than deep specialist) across infrastructure, networking, databases, and security.
- Commercial awareness and confidence in vendor management, project budgeting, and SLA evaluation.
- Excellent interpersonal and communication skills – able to engage effectively across departments and with global stakeholders.
- Experience in a multi‑system environment with exposure to transitions from legacy platforms to Salesforce or similar.
Reward, benefits and culture
Alongside a base salary of £50,000–£55,000 plus bonus, this role offers a comprehensive benefits package including:
- 25 days’ annual leave plus study, volunteering and public duty leave.
- Life assurance and income protection, with optional private medical, healthcare cash plan, and critical illness cover.
- Pension scheme, eyecare support, Cycle to Work and season ticket loans.
- LinkedIn Learning access, staff development support, and a wellbeing‑focused culture.
- Access to Perkbox, an Employee Assistance Programme, and employee referral bonus scheme.
This is a great opportunity to join a collaborative, social, and forward‑looking company poised for digital transformation.
IT Operations Lead: Cloud Migrations & Vendor Management in London employer: Certus Sales Recruitment
Join a dynamic media and events organisation located near Tower Bridge, where you will thrive in a collaborative and forward-looking environment. With a strong focus on employee wellbeing, the company offers generous benefits including 25 days of annual leave, professional development opportunities through LinkedIn Learning, and a supportive culture that values work-life balance. This role not only provides a competitive salary but also the chance to play a pivotal role in the company's digital transformation journey, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Lead: Cloud Migrations & Vendor Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT operations and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out from the crowd. We’re all about making that connection!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We believe that showing appreciation and enthusiasm can really set you apart from other candidates.
We think you need these skills to ace IT Operations Lead: Cloud Migrations & Vendor Management in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your operational mindset and any experience with vendor management or cloud migrations to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've managed suppliers or overseen IT operations in the past – we love a good story!
Show Off Your Communication Skills:Since this role involves engaging with various stakeholders, make sure your application showcases your excellent interpersonal skills. A clear and concise writing style will demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our forward-looking company!
How to prepare for a job interview at Certus Sales Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of cloud migrations and vendor management. Understand the key concepts and be ready to discuss how you've managed supplier relationships in the past. This will show that you're not just familiar with the terms, but you can apply them practically.
✨Showcase Your Organisational Skills
Since this role requires overseeing multiple service providers and projects, be prepared to share examples of how you've successfully managed competing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your organisational prowess.
✨Communicate Effectively
This position involves engaging with various stakeholders, so practice articulating your thoughts clearly. Think about how you can convey complex technical information in a way that's easy for non-technical team members to understand. Good communication can set you apart from other candidates.
✨Align with Company Culture
Research the company’s values and culture before the interview. Be ready to discuss how your personal values align with theirs, especially regarding collaboration and digital transformation. Showing that you fit into their culture can make a big difference in their decision-making process.
