At a Glance
- Tasks: Support clients with software queries and deliver engaging product training.
- Company: Leading FinTech firm transforming investment decisions with innovative technology.
- Benefits: Competitive salary, hybrid work, 24 days holiday, and perks.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Join a dynamic team and make an impact in the financial tech world.
- Qualifications: Degree in a quantitative field and strong Excel skills required.
The predicted salary is between 45000 - 50000 £ per year.
- Graduate/Junior Client Services Analyst
- Central London (Hybrid)
Are you a bright graduate or early-career professional looking to build your career within a leading financial technology environment?
We're recruiting on behalf of an innovative and well-established Fin Tech business that develops sophisticated software used by global investment and asset management organisations.
Their technology helps clients make better investment decisions, manage risk and analyse portfolio performance, and is trusted by firms managing over $1 trillion in assets.
- As a
- Client Services Analyst
, you'll work directly with clients across EMEA and APAC, combining analytical thinking, technology and customer relationship management in a varied and rewarding role.
Key responsibilities include
- Acting as the primary point of contact for a portfolio of clients.
- Providing high-quality support on software functionality and quantitative queries.
- Producing fund factsheets in Excel and helping automate reporting processes.
- Delivering online product training and software demonstrations.
- Supporting the sales team throughout the client lifecycle, from demonstrations to renewals and account growth.
- Keeping clients informed of new software releases and product enhancements.
We're looking for someone who
- Holds a degree in Mathematics, Statistics, Financial Mathematics, Economics or another quantitative discipline.
- Has around one to two years' commercial experience, or is a high-calibre graduate with relevant internships or placements.
- Has strong Microsoft Excel skills (knowledge of VBA would be an advantage).
- Is analytical, curious and enjoys solving complex problems.
- Has excellent communication skills and enjoys working with clients.
- Is organised, proactive and able to manage multiple priorities.
What's on offer
- £32,000-£40,000 salary, depending on experience.
- Annual salary reviews.
- Hybrid working (office-based during probation before moving to a three-day office/two-day home arrangement).
- 24 days' holiday plus bank holidays.
- Private pension scheme.
- Cycle scheme.
- Perkbox benefits.
- The opportunity to develop your career within a growing Fin Tech business, working with some of the world's leading investment organisations.
This is an excellent opportunity for someone who enjoys combining analytical thinking with client interaction and wants to build a long-term career in financial technology.
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Client Services Analyst - Fintech in London employer: Certus Sales Recruitment
Join a dynamic and innovative FinTech company in Central London, where you'll have the opportunity to grow your career while working with cutting-edge technology that supports global investment firms. With a strong focus on employee development, a hybrid working model, and a comprehensive benefits package including annual salary reviews and a private pension scheme, this company fosters a collaborative and supportive work culture that values analytical thinking and client engagement. Embrace the chance to make a meaningful impact in a thriving industry alongside some of the world's leading investment organisations.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Analyst - Fintech in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Certus Sales Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Services Analyst - Fintech in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Certus Sales Recruitment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Certus Sales Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Certus Sales Recruitment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Certus Sales Recruitment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Certus Sales Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Certus Sales Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
