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- Tasks: Coordinate teams and manage resources for successful project delivery.
- Company: Dynamic IT services company with a focus on change management.
- Benefits: Competitive salary, hybrid work model, and great benefits package.
- Why this job: Join a growing team and make a real impact on customer projects.
- Qualifications: Experience in resource management and strong communication skills.
- Other info: Fast-paced environment with opportunities for professional growth.
The predicted salary is between 30000 - 38000 £ per year.
Pocklington, East Yorkshire (Hybrid – 2 days in office)
Full-time | IT Services | Project Delivery
£30-38k Salary plus great benefits package
We are working with our client to recruit a Resource & Engagement Manager to join their growing Adoption and Change Management (ACM) team. This is an excellent opportunity for an organised and people-focused professional who enjoys coordinating teams, managing resources across projects, and engaging with customers to ensure successful delivery.
About the Role
As Resource & Engagement Manager, you will play a key role in ensuring the smooth delivery of multiple customer projects and programmes. You’ll work closely with internal technical teams, project leads, and external vendors to ensure resources are effectively planned, allocated, and utilised. You’ll also take a leading role in coordinating customer engagement activities, ensuring stakeholders remain informed and projects stay on track.
Key Responsibilities
- Oversee resource planning, scheduling, and coordination across multiple concurrent customer projects.
- Manage internal technical teams and external vendors, ensuring effective resource utilisation.
- Lead customer engagement activities, including meetings, workshops, and webinars.
- Maintain project documentation, trackers, and reporting to ensure clear visibility of delivery progress.
- Monitor workloads, availability, and escalations, collaborating with senior management and project leads.
- Ensure projects meet delivery standards and Microsoft funding requirements, including submissions and deadlines.
- Support project operations through expenses, invoicing, and overtime approvals.
What We’re Looking For
We’re looking for someone with experience in resource management or scheduling within a fast-paced environment, who understands project delivery and enjoys coordinating teams and stakeholders.
Key skills and experience include:
- Strong resource planning and coordination skills across multiple projects
- Experience working with technical teams and external vendors
- Good understanding of PRINCE2 principles or structured project methodologies
- Excellent Microsoft Office skills, particularly Excel, Word, and Outlook
- Strong communication and stakeholder engagement abilities
- Highly organised with strong attention to detail
- Comfortable managing operational tasks such as expenses, invoicing, and compliance submissions
Interested in learning more? Apply now or contact us for a confidential discussion about the opportunity.
Resource and Engagement Manager in Pocklington employer: Certus Recruitment Group
Contact Detail:
Certus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource and Engagement Manager in Pocklington
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Resource & Engagement Manager, you'll need to engage with various stakeholders. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Resource and Engagement Manager in Pocklington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your resource management and coordination skills, as well as any experience with project delivery. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Resource & Engagement Manager role and how your background aligns with our needs. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, make sure to demonstrate your communication abilities in your application. Whether it's through your writing style or examples of past experiences, let us know how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Certus Recruitment Group
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects mentioned in the job description. Be ready to discuss how your experience aligns with managing resources and coordinating teams for successful project delivery.
✨Showcase Your Communication Skills
As a Resource and Engagement Manager, strong communication is key. Prepare examples of how you've effectively engaged with stakeholders in the past, whether through meetings, workshops, or webinars. This will demonstrate your ability to keep everyone informed and projects on track.
✨Familiarise Yourself with PRINCE2 Principles
Since the role requires an understanding of structured project methodologies, brush up on PRINCE2 principles. Be prepared to discuss how you've applied these methodologies in your previous roles to ensure effective resource planning and project delivery.
✨Highlight Your Organisational Skills
Being highly organised is crucial for this position. Think of specific instances where your attention to detail helped manage multiple projects simultaneously. Share how you maintained project documentation and trackers to ensure clear visibility of delivery progress.