Strategic MSP Account Growth & Retention Manager in Peterborough
Strategic MSP Account Growth & Retention Manager

Strategic MSP Account Growth & Retention Manager in Peterborough

Peterborough Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Certus Recruitment Group

At a Glance

  • Tasks: Manage customer relationships and drive revenue growth for a portfolio of clients.
  • Company: Join Certus Recruitment Group, a leader in the recruitment industry.
  • Benefits: Enjoy a hybrid work model, competitive salary, and professional development opportunities.
  • Other info: Dynamic role with opportunities for career advancement in a supportive environment.
  • Why this job: Make a real impact by building strategic relationships and driving customer success.
  • Qualifications: 2+ years in Managed Service Provider sector with strong communication skills.

The predicted salary is between 40000 - 50000 £ per year.

Certus Recruitment Group is seeking an experienced Account Manager to manage a portfolio of 40-50 customers, focusing on retention and revenue growth. This hybrid role involves strategic relationship-building rather than transactional sales.

Candidates should have at least 2 years of experience in the Managed Service Provider sector and a strong understanding of MSP technologies and ITIL principles. The position requires effective communication and a commercial mindset to identify growth opportunities.

Strategic MSP Account Growth & Retention Manager in Peterborough employer: Certus Recruitment Group

At Certus Recruitment Group, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. As a Strategic MSP Account Growth & Retention Manager, you will benefit from our commitment to professional advancement, alongside a supportive hybrid working environment that encourages collaboration and innovation. Join us in a role where your strategic insights will directly contribute to the success of our clients and your career.
Certus Recruitment Group

Contact Detail:

Certus Recruitment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic MSP Account Growth & Retention Manager in Peterborough

✨Tip Number 1

Network like a pro! Reach out to your connections in the Managed Service Provider sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can introduce you to someone at Certus Recruitment Group.

✨Tip Number 2

Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with MSP technologies and ITIL principles. This will demonstrate that you’re not just another candidate, but someone who truly understands the industry.

✨Tip Number 3

Prepare for those interviews! Research Certus Recruitment Group and their approach to account management. Think about how you can contribute to their goals of retention and revenue growth, and come armed with examples from your past experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Strategic MSP Account Growth & Retention Manager in Peterborough

Account Management
Customer Retention
Revenue Growth
Strategic Relationship-Building
Managed Service Provider (MSP) Knowledge
ITIL Principles
Effective Communication
Commercial Mindset
Growth Opportunity Identification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the Managed Service Provider sector. We want to see how your skills align with the role, so don’t be shy about showcasing your strategic relationship-building abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about account management and how your background in MSP technologies can help us grow and retain our customer base.

Showcase Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've successfully built relationships and identified growth opportunities in previous positions. We love seeing real-life examples!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Certus Recruitment Group

✨Know Your MSP Inside Out

Make sure you brush up on your knowledge of Managed Service Provider technologies and ITIL principles. Being able to discuss these topics confidently will show that you understand the industry and can effectively manage customer relationships.

✨Showcase Your Relationship-Building Skills

Prepare examples from your past experiences where you've successfully built and maintained strategic relationships. Highlight how these relationships led to retention and revenue growth, as this is key for the role.

✨Demonstrate a Commercial Mindset

Think about how you can identify growth opportunities within a portfolio. Be ready to discuss strategies you've implemented in the past that have resulted in increased revenue or improved customer satisfaction.

✨Practice Effective Communication

Since effective communication is crucial for this role, practice articulating your thoughts clearly and concisely. Consider conducting mock interviews with a friend to refine your delivery and ensure you come across as confident and engaging.

Strategic MSP Account Growth & Retention Manager in Peterborough
Certus Recruitment Group
Location: Peterborough

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