At a Glance
- Tasks: Visit and support individuals, providing feedback on their care experience.
- Company: Join Certitude, London's leading adult social care provider.
- Benefits: Enjoy 25 days annual leave, employee perks, and professional development.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Must have lived experience of learning disabilities or autism.
An exciting opportunity to join Certitude as a Quality Checker as we continue to grow as Londons leading adult social care provider.
Salary: £3,428.21 per annum
Hours: 5 hours per week
Job Type: Permanent
Location: Across London
Interview Date: 8 / 9 / 10 October 2025
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days annual leave per annum (pro rata for part-time) + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
Quality checkers are people with lived experience of learning disabilities and/or autism. The role involves visiting people supported by Certitude and offering feedback on the support they receive. The Quality Checkers will do this alongside the Quality Check co-ordinator.
Duties will include:
- Finding out from people what they think of the support they get.
- Providing feedback on the places Certitude provides support.
- Creating reports and feeding information back to the wider organisation.
- Attending team meetings, one-to-ones, training and annual reviews.
- Assisting in the creation of Quality Checking tools and training materials.
- Representing Certitude at external events.
- Supporting the training and development of a variety of professionals to improve knowledge and understanding of how the support they provide could be enhanced.
About you
To be a Quality Checker, you will need to:
- Enjoy meeting people.
- Be Passionate about peoples rights.
- Be a good listener and be able to ask questions.
- Be able to assess and give an opinion.
- Have lived experience of having a learning disability and/or autism.
- Have lived experience of support.
- Be willing to travel to different places.
You will be given training, development and coaching to help you feel confident in providing great support and to help you advance in your career.
To read more about the role and the full person specification, please click on the apply button and follow the link titled Job Description and Person Specification. There are also easy-read attachments available.
A video about the role can also be viewed when you apply.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be a Quality Checker at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch!
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities and welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
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Quality Checker in Cardiff employer: Certitude
Certitude is an exceptional employer, dedicated to fostering a stimulating work environment that prioritises employee development and wellbeing. With generous benefits including 25 days of annual leave, a comprehensive pension scheme, and access to various employee assistance programmes, Certitude ensures that its Quality Checkers feel valued and supported in their roles across London. The company’s commitment to inclusivity and personal growth makes it an ideal place for individuals passionate about making a difference in the lives of those with learning disabilities and autism.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Checker in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, check out Certitude's website and social media. Understanding their values and mission will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate your thoughts clearly when it’s your turn to shine.
✨Tip Number 3
Show your passion! During the interview, share your personal experiences related to learning disabilities or autism. Your lived experience is invaluable and can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Quality Checker in Cardiff
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and lived experiences align with what we're looking for. This shows us that you’re genuinely interested in the Quality Checker position.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to ensure we can easily understand your points. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our organisation there.
How to prepare for a job interview at Certitude
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Quality Checker involves. Familiarise yourself with the duties listed in the job description, especially around providing feedback and creating reports. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Lived Experience
As a Quality Checker, your lived experience is invaluable. Be prepared to share your personal journey and how it relates to the role. Think about specific examples where your experiences have shaped your understanding of learning disabilities or autism, and how this can enhance the support provided by Certitude.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how Certitude measures the success of its Quality Checkers. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.
✨Practice Active Listening
During the interview, demonstrate your listening skills by engaging with the interviewer’s questions. Nod, maintain eye contact, and respond thoughtfully. This will reflect your ability to listen and assess feedback, which is crucial for a Quality Checker.
