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- Tasks: Support families with emotional and practical assistance, building networks and reducing isolation.
- Company: Join Certitude, a charity dedicated to supporting vulnerable individuals and their families.
- Benefits: Enjoy 25 days of annual leave, hybrid working, and various salary sacrifice schemes.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in the lives of families while developing your skills in a supportive environment.
- Qualifications: Experience in supporting families with learning disabilities or mental health issues is essential.
The predicted salary is between 31000 - 32000 £ per year.
Salary: £31,000 per annum (increasing to £32,000 per annum post successfully passing probation)
Hours: 37.5 hours
Job Type: Permanent – Full-time
Location: Hybrid - (working from home and Ealing Office)
Interview Date: 19 and 21 May 2026
Benefits:
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role:
The Family Support Practitioner will work alongside the Family Support Manager to support local managers and teams to strengthen and develop their support to people and their families. Provide emotional and practical support to families through targeted and, where needed, longer-term support.
- Reduce carer isolation and increase peer support by connecting families and building networks.
- Support families to understand their rights and available support options.
About you:
To be a Family Support Practitioner at Certitude, the following are essential:
- Experience of supporting families of people with learning disabilities, mental health, or autistic people, including families who have experienced trauma in trying to access the right support for their relative.
- An understanding of the needs of people with learning disabilities, including those with complex health needs, additional mental health needs and who have experienced trauma.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Support Practitioner - Full-Time & Part-time in London employer: Certitude
Contact Detail:
Certitude Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Practitioner - Full-Time & Part-time in London
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Certitude's website. Familiarise yourself with their values and mission. This will help you tailor your answers and show that you're genuinely interested in being a Family Support Practitioner.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions related to supporting families and understanding their needs. The more comfortable you are, the better you'll perform on the actual day!
✨Tip Number 3
Show your passion! During the interview, share personal stories or experiences that highlight your commitment to supporting families, especially those dealing with learning disabilities or mental health issues. Authenticity goes a long way in making a connection.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Support Practitioner - Full-Time & Part-time in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see why you care about this role and how your experiences align with our mission at Certitude.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience with families of people with learning disabilities or mental health issues. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and gives you a chance to explore more about us and our values.
How to prepare for a job interview at Certitude
✨Know Your Stuff
Make sure you understand the role of a Family Support Practitioner inside out. Familiarise yourself with the specific needs of families dealing with learning disabilities and mental health issues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Share Personal Experiences
If you have any relevant personal experiences or stories that relate to supporting families, don’t hesitate to share them. This can demonstrate your empathy and understanding of the challenges faced by families, making you a more relatable candidate.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the support systems in place for families or how the team collaborates. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
✨Showcase Your Skills
Highlight your experience in providing emotional and practical support. Be ready to discuss specific examples where you've made a difference in someone's life. This will illustrate your capability and passion for the role, making you stand out as a candidate.