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- Tasks: Support families with emotional and practical assistance, building networks and advocating for their needs.
- Company: Join Certitude, a passionate organisation dedicated to empowering individuals and families.
- Benefits: Enjoy 25 days of annual leave, hybrid working, and various salary sacrifice schemes.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in the lives of families while developing your skills in a supportive environment.
- Qualifications: Experience supporting families with learning disabilities or mental health issues is essential.
The predicted salary is between 31000 - 32000 £ per year.
Salary: £31,000 per annum (increasing to £32,000 per annum post successfully passing probation)
Hours: 37.5 hours
Job Type: Permanent – Full-time
Location: Hybrid - (working from home and Ealing Office)
Interview Date: 19 and 21 May 2026
Benefits:
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role:
The Family Support Practitioner will work alongside the Family Support Manager to support local managers and teams to strengthen and develop their support to people and their families. This role will provide direct support to individual families as needed. Duties will include:
- Provide emotional and practical support to families through targeted and, where needed, longer-term support.
- Reduce carer isolation and increase peer support by connecting families and building networks.
- Support families to understand their rights and available support options.
- Attend assessments and meetings in a supportive role, advocating and negotiating on behalf of families where appropriate.
- Increase teams’ confidence and competence in person-centred approaches.
- Support families and carers who wish to act as peer mentors or trainers.
About you:
To be a Family Support Practitioner at Certitude, the following are essential:
- Experience of supporting families of people with learning disabilities, mental health, or autistic people, including families who have experienced trauma in trying to access the right support for their relative.
- An understanding of the needs of people with learning disabilities, including those with complex health needs, additional mental health needs and who have experienced trauma.
- Knowledge of the social care system and the role of voluntary provider organisations.
- Excellent organisational and time management skills.
- Ability to work closely with people from a variety of backgrounds/professions.
About the Organisation:
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Do you want to be a Family Support Practitioner at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please email us. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Family Support Practitioner in London employer: Certitude
Contact Detail:
Certitude Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Practitioner in London
✨Tip Number 1
Get to know the organisation! Before your interview, spend some time on Certitude's website. Familiarise yourself with their values and mission. This will help you connect your experiences to what they care about, making you stand out.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to family support and social care. Think of examples from your past experiences that showcase your skills in supporting families and understanding their needs.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping families shine through. Share personal stories or experiences that highlight why you want to be a Family Support Practitioner at Certitude.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Family Support Practitioner in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in the lives of those with learning disabilities and mental health challenges.
Tailor Your Experience: Make sure to highlight your relevant experience in supporting families, especially those who have faced trauma. We’re looking for specific examples that demonstrate your understanding of their needs and how you’ve helped in the past.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-organised applications that make it easy for us to see why you’d be a great fit for the Family Support Practitioner role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more information about the role and our values there, which can help you tailor your application even further.
How to prepare for a job interview at Certitude
✨Know Your Stuff
Make sure you understand the role of a Family Support Practitioner inside out. Familiarise yourself with the needs of families dealing with learning disabilities and mental health issues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy
During the interview, demonstrate your ability to connect with families on an emotional level. Share examples from your past experiences where you've provided support or advocated for someone. This will highlight your understanding of the challenges families face and your commitment to helping them.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation and its approach to family support. This shows that you’re not just interested in the job, but also in how you can contribute to their mission. It’s a great way to engage with the interviewers and leave a lasting impression.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your experiences and what you can bring to the team. The organisation values passion and dedication, so let your personality shine through. Remember, they want to see the real you!