At a Glance
- Tasks: Lead employee relations strategy and foster positive workplace relationships.
- Company: Join Certitude, a passionate organisation dedicated to supporting individuals in living their best lives.
- Benefits: Enjoy 25 days annual leave, hybrid work, and various salary sacrifice schemes.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by promoting fairness and accountability in the workplace.
- Qualifications: CIPD Level 7 or equivalent experience in managing employee relations.
The predicted salary is between 55000 - 55000 £ per year.
An exciting opportunity to join Certitude as a Employee Relations Manager as we continue to grow.
Salary: £55,000 per annum
Hours: 37.5 hours
Job Type: Permanent, Full-time
Location: Balham, hybrid role including across Certitude locations
Benefits:
- A stimulating work environment full of opportunities to learn and develop
- 25 days annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Travel to work loan
- Salary sacrifice schemes available: Cycle to work Scheme, Gym Membership & Tech Purchase
About the role:
The Employee Relations Manager is responsible for leading and embedding a proactive employee relations strategy that promotes a culture of early resolution, fairness, accountability, and positive workplace relationships across the organisation. The role holder will manage a team providing expert employee relations and policy advice to colleagues, managers and leaders, ensuring consistent application of employment legislation, organisational policies, and best practice. A key focus of the role is to shift the organisation from a reactive case management approach to a preventative and resolution-focused culture, where concerns are addressed early, informally where appropriate, and with a strong emphasis on restoring working relationships.
Duties will include:
- Lead the development and implementation of a positive employee relations framework that promotes early intervention, informal resolution and constructive problem-solving across the organisation
- Champion a culture where managers are empowered and accountable for managing people issues effectively, confidently and consistently
- Manage the day-to-day operational activity of the Employee Relations team
- Lead the review, development and implementation of people policies and procedures to ensure legal compliance, operational effectiveness and alignment with organisational values, and ensure they reflect current legislation and best practice
- Design and deliver training, workshops and guidance materials that strengthen manager capability in handling employee relations issues
- Coach managers to confidently address performance, conduct, attendance and workplace relationship concerns through effective conversations and early intervention
- Provide advice to colleagues, leaders and managers regarding changes in employment law and the potential implications for organisational policy and practice
- Partner within the People Team, and across the organisation, to identify workforce challenges and develop practical people solutions that improve organisational effectiveness and employee experience
- Support organisational change programmes by providing specialist employee relations expertise and ensuring compliance with legal and consultation requirements
- Maintain expert knowledge of employment legislation, employee relations best practice and developments within the wider HR profession
About you:
To be a Employee Relations Manager at Certitude, the following are essential:
- Experience of managing and developing team members
- Experience of leading employee relations functions within a complex organisation
- Extensive experience managing complex and high-risk employee relations cases
- Experience of working collaboratively with trade unions and employee representatives
- CIPD Level 7 qualification or equivalent professional experience
- Comprehensive and up-to-date knowledge of UK employment law
- Ability to communicate confidently with employees, managers and senior leaders
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Do you want to be a Employee Relations (ER) Manager at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch!
Employee Relations Manager in London employer: Certitude
Certitude is an exceptional employer that fosters a stimulating work environment, offering HR Officers the chance to grow and develop their skills in a supportive setting. With a hybrid working model that combines home and office locations in Balham and Ealing, employees enjoy flexibility alongside a generous benefits package, including 25 days of annual leave. Join us to be part of a team that values personal growth and meaningful contributions to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Certitude!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Certitude.
We think you need these skills to ace Employee Relations Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Certitude. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Certitude and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Certitude. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Certitude's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Certitude
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Certitude.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Certitude will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Certitude and how you would contribute to adapting HR strategies.
