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- Tasks: Manage and enhance our Learning Management System while creating engaging digital learning materials.
- Company: Join Certitude, London's leading adult social care provider, dedicated to supporting individuals in living their best lives.
- Benefits: Enjoy 25 days annual leave, hybrid work options, and perks like gym memberships and tech purchases.
- Why this job: Be part of a passionate team making a real impact in the community through innovative learning solutions.
- Qualifications: Experience with Learning Management Systems and authoring tools is essential; creativity and initiative are key!
- Other info: This role offers a stimulating environment for growth and development in the heart of South West London.
The predicted salary is between 28000 - 42000 £ per year.
An exciting opportunity to join Certitude as a Digital Learning Officer as we continue to grow as London's leading adult social care provider.
Salary: £35,000 per annum
Hours: 37.5 hours
Job Type: Permanent - Full time
Department: Learning & Organisational Development (L&OD)
Location: Hybrid (with offices located in Ealing & Balham)
Benefits:
- A stimulating work environment full of opportunities to learn and develop
- 25 days annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role:
The Digital Learning Officer is responsible for overseeing the management of Certitude's Learning Management System (LMS) and supporting the development of digital learning materials. You will work with the Learning & Development (L&D) Business Partners and Learning & Organisational Development (L&OD) team to maintain the LMS and other application solutions, provide and develop data reports, and source or design new digital learning content, including e-learning, video and animations.
Duties will include:
- Managing the end-to-end administration & coordination of Certitude's Learning Management System (LMS), including maintaining relevant process guides, managing rules & user groups, and setting up course assignments and learning pathways for different learner groups.
- Providing helpdesk support to online learning users. This can involve talking users through how to use platforms and supporting those with low confidence.
- Building a good working relationship with Certitude's Learning Management System (LMS) provider to ensure responsive, effective support, troubleshooting and to suggest improvements.
- Helping to develop the functionality of Certitude's Learning Management System (LMS) by testing and recommending new features that support L&OD activities.
- Creating, maintaining and updating learning pathways on Certitude's Learning Management System (LMS).
- In collaboration with the L&OD Team, develop or source engaging, interactive digital learning materials.
- In collaboration with the L&OD Team, produce data reports from Certitude's Learning Management System (LMS), such as tracking compliance with mandatory training and evaluation, to help show the impact of blended & digital learning within Certitude.
About you:
To be a Digital Learning Officer at Certitude, the following are essential:
- Demonstrable experience using Learning Management Systems, including maintaining relevant process guides, managing rules & user groups, and setting up course assignments and learning pathways for different learner groups.
- Experience of using authoring tools such as Articulate 360.
- Knowledge of SCORM, xAPI, HTML5, and accessibility guidelines to ensure compatibility and inclusivity.
- Ability to manage and prioritise different projects within timescales.
- Ability to self-manage and take initiative.
- Ability to explain and present complex or technical information clearly.
About the Organisation:
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Do you want to be a Digital Learning Officer at Certitude? Select the apply button to complete an application form and someone from the Recruitment Team will be in touch!
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Digital Learning Officer in South West London employer: Certitude
Contact Detail:
Certitude Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Learning Officer in South West London
✨Tip Number 1
Familiarise yourself with the specific Learning Management Systems (LMS) mentioned in the job description. If you have experience with similar systems, be ready to discuss how your skills can transfer to Certitude's LMS.
✨Tip Number 2
Showcase your knowledge of authoring tools like Articulate 360 during any discussions or interviews. Prepare examples of digital learning materials you've created and how they engaged learners.
✨Tip Number 3
Highlight your ability to manage multiple projects effectively. Be prepared to share specific instances where you successfully prioritised tasks and met deadlines in a fast-paced environment.
✨Tip Number 4
Demonstrate your communication skills by explaining complex technical concepts in simple terms. Practice articulating how you would support users with varying levels of confidence in using digital platforms.
We think you need these skills to ace Digital Learning Officer in South West London
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Digital Learning Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Make sure to emphasise your experience with Learning Management Systems and any authoring tools like Articulate 360. Provide specific examples of how you've managed LMS, created digital learning materials, or supported users in previous roles.
Showcase Technical Skills: Include details about your knowledge of SCORM, xAPI, HTML5, and accessibility guidelines. This will demonstrate your technical proficiency and understanding of the requirements for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also explains why you want to work at Certitude. Mention their values and how they resonate with you, as well as your commitment to supporting vulnerable people.
How to prepare for a job interview at Certitude
✨Showcase Your LMS Experience
Make sure to highlight your experience with Learning Management Systems during the interview. Be prepared to discuss specific examples of how you've managed user groups, set up course assignments, and maintained process guides.
✨Demonstrate Technical Knowledge
Familiarise yourself with key technical terms such as SCORM, xAPI, and HTML5. Be ready to explain how these technologies relate to digital learning and how you can ensure accessibility in your materials.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to demonstrate your problem-solving skills. Think about past experiences where you've had to troubleshoot issues or improve LMS functionality and be ready to share those stories.
✨Emphasise Collaboration Skills
Since the role involves working closely with the L&D team, be sure to express your ability to collaborate effectively. Share examples of how you've worked with others to develop engaging digital learning content or reports.
