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- Tasks: Support families with emotional and practical guidance, building networks and advocating for their needs.
- Company: Join Certitude, a passionate organisation dedicated to empowering individuals and families.
- Benefits: Enjoy 25 days of annual leave, hybrid working, and various salary sacrifice schemes.
- Why this job: Make a real difference in the lives of families while developing your skills in a supportive environment.
- Qualifications: Experience supporting families with learning disabilities or mental health issues is essential.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 31000 - 32000 £ per year.
Salary: £31,000 per annum (increasing to £32,000 per annum post successfully passing probation)
Hours: 37.5 hours
Job Type: Permanent – Full-time
Location: Hybrid - (working from home and Ealing Office)
Interview Date: 19 and 21 May 2026
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
The Family Support Practitioner will work alongside the Family Support Manager to support local managers and teams to strengthen and develop their support to people and their families. This role will provide direct support to individual families as needed.
Duties will include:
- Provide emotional and practical support to families through targeted and, where needed, longer‑term support.
- Reduce carer isolation and increase peer support by connecting families and building networks.
- Support families to understand their rights and available support options.
- Attend assessments and meetings in a supportive role, advocating and negotiating on behalf of families where appropriate.
- Increase teams’ confidence and competence in person‑centred approaches.
- Support families and carers who wish to act as peer mentors or trainers.
About you
To be a Family Support Practitioner at Certitude, the following are essential:
- Experience of supporting families of people with learning disabilities, mental health, or autistic people, including families who have experienced trauma in trying to access the right support for their relative.
- An understanding of the needs of people with learning disabilities, including those with complex health needs, additional mental health needs and who have experienced trauma.
- Knowledge of the social care system and the role of voluntary provider organisations.
- Excellent organisational and time management skills.
- Ability to work closely with people from a variety of backgrounds/professions.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Do you want to be a Family Support Practitioner at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please email us.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Family Support Practitioner in Walpole employer: Certitude Support
Contact Detail:
Certitude Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Practitioner in Walpole
✨Tip Number 1
Get to know the organisation! Before your interview, spend some time on Certitude's website. Familiarise yourself with their values and mission. This will help you connect your experiences to what they care about, making you stand out.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions related to family support and your experience. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've supported families in the past. Highlight your understanding of their needs and how you can make a difference. Let your enthusiasm shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Family Support Practitioner in Walpole
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in people's lives, especially those with learning disabilities and mental health challenges.
Tailor Your Experience: Make sure to highlight your relevant experience in supporting families, especially those who have faced trauma. We love seeing specific examples that demonstrate your understanding of the social care system and how you've made an impact in similar roles.
Be Organised: Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you have excellent organisational skills, which are essential for the Family Support Practitioner role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more information about our values and what we stand for, which can help you tailor your application even further.
How to prepare for a job interview at Certitude Support
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Family Support Practitioner. Familiarise yourself with the key duties mentioned in the job description, such as providing emotional support and advocating for families. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your ability to support families, especially those dealing with learning disabilities or mental health issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Understand the Organisation's Values
Research Certitude’s mission and values before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of supporting people in living the life they desire. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions to Ask
Think of insightful questions to ask the interviewers about the role, team dynamics, or the organisation's approach to family support. This not only shows your interest in the position but also helps you gauge if it’s the right fit for you. Remember, interviews are a two-way street!