Rota Administrator

Rota Administrator

Full-Time 30000 - 30000 £ / year (est.) No home office possible
Certitude Support

At a Glance

  • Tasks: Manage and improve team rotas using Quinyx and CHRIS systems.
  • Company: Join Certitude, a passionate organisation dedicated to supporting individuals in living their best lives.
  • Benefits: Enjoy 25 days annual leave, pension scheme, and various salary sacrifice options.
  • Why this job: Make a real impact by enhancing rota management and supporting teams effectively.
  • Qualifications: Experience in scheduling, strong analytical skills, and proficiency in rostering systems required.
  • Other info: Dynamic role with potential for growth and development in a supportive environment.

The predicted salary is between 30000 - 30000 £ per year.

Salary: £30,000 per annum (pro rata)

Hours: 37.5 hours

Job Type: 6‑month initial contract, with potential to extend

Location: Balham & Working from Home (Hybrid, with travel across London as required)

Interviews will take place face-to-face on Thursday 7th May. There is a possibility there may be 2 stages to the interview process (this will be confirmed once shortlisting has taken place).

Benefits

  • A stimulating work environment full of opportunities to learn and develop
  • 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
  • 24-hour Employee Assistance
  • Paid Enhanced DBS
  • Eye care voucher
  • Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

We have an exciting brand-new position for a Quinyx Rota Administrator within the Transformation Team. This new role sits at the heart of Certitude’s ongoing Transformation and plays a vital part in strengthening how Quinyx and CHRIS (our rota and HR & Payroll systems) work together across the organisation.

The role of the Quinyx Rota Administrator is to improve the accuracy, consistency, and insightfulness of our data. This will enable better decision‑making, stronger governance, and more confident rota management across all our support teams.

This is a fantastic opportunity for an experienced rota manager to genuinely help improve how the systems work for us at Certitude.

  • If you have experience managing rotas and feel confident using rostering systems, we need your help to support others to do the same.
  • If you have a keen eye for detail, we need your help building reports and processes that will genuinely help teams understand their data.
  • If you know what a ‘good rota’ should look like, one that works for people we support and our colleagues, we want to hear your ideas.

This is a brand-new role that we would like to test for 6 months. We will work with you to design how the role can work best. Following a review at 3 and 5 months, we will discuss the potential to extend following the initial 6 month period.

Duties will include:

  • Producing monthly reporting on key rota KPIs for managers and the Transformation Programme Board.
  • Proactively monitoring rotas, highlighting risks, and supporting managers to ensure we’re delivering the hours of support we should be.
  • Acting as a rota subject matter expert, championing agreed ways of working.
  • Ensuring data parity between CHRIS and Quinyx in collaboration with HR colleagues.
  • Providing training, coaching, and system support to managers and teams.
  • Contributing to the continuous improvement of rota processes and system usage.

About you

To be a successful Quinyx Rota Administrator, the following are essential:

  • Previous experience scheduling or managing team rotas.
  • Strong administrative and analytical reporting experience.
  • High confidence using rostering systems, preferably Quinyx and CHRIS systems.
  • Excellent organisational skills with high accuracy and attention to detail.
  • Ability to build positive, supportive relationships across teams.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Rota Administrator at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please email us.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Rota Administrator employer: Certitude Support

At Certitude, we pride ourselves on being an exceptional employer, offering a stimulating work environment that fosters learning and development. With a generous benefits package including 25 days of annual leave, a pension scheme, and various salary sacrifice schemes, we ensure our employees feel valued and supported. Our hybrid working model in Balham, combined with opportunities for personal growth and the chance to make a meaningful impact in the community, makes Certitude a truly rewarding place to work.
Certitude Support

Contact Detail:

Certitude Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rota Administrator

✨Tip Number 1

Get to know the company before your interview! Research Certitude's values and mission, and think about how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in the role.

✨Tip Number 2

Practice makes perfect! Prepare for potential interview questions related to rota management and data accuracy. Think of examples from your past experiences that demonstrate your skills and how you can contribute to the Transformation Team.

✨Tip Number 3

Don’t forget to ask questions during your interview! Show your enthusiasm by asking about the team dynamics, the challenges they face, and how you can help improve their rota processes. It’s a great way to engage and show you’re proactive.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Certitude and being part of their mission to support people in living their desired lives.

We think you need these skills to ace Rota Administrator

Rostering Systems
Quinyx
CHRIS
Scheduling
Analytical Reporting
Attention to Detail
Organisational Skills
Relationship Building
Data Management
Training and Coaching
Continuous Improvement
Monitoring Rotas
Risk Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience with rota management and rostering systems. We want to see how your skills align with the role of Rota Administrator, so don’t hold back on showcasing your relevant expertise!

Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to emphasise your organisational skills and accuracy in your application. Use specific examples from your past experiences to demonstrate how you’ve successfully managed data and reports.

Be Personable: We value positive relationships across teams, so let your personality shine through! Share any experiences where you’ve built supportive connections with colleagues or helped others understand complex systems. It’ll show us you’re a great fit for our culture.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more info about the role and our values there, which can help you tailor your application even further.

How to prepare for a job interview at Certitude Support

✨Know Your Rota Systems

Make sure you brush up on your knowledge of Quinyx and CHRIS systems before the interview. Be ready to discuss how you've used these systems in the past and how you can leverage them to improve rota management at Certitude.

✨Showcase Your Analytical Skills

Prepare examples of how you've used data to make decisions or improve processes in previous roles. Highlight your experience with reporting and how it can contribute to better decision-making within the Transformation Team.

✨Demonstrate Attention to Detail

Since this role requires a keen eye for detail, be prepared to discuss specific instances where your attention to detail made a significant impact. Bring along any reports or documents that showcase your ability to maintain accuracy in your work.

✨Build Positive Relationships

Think about how you've fostered supportive relationships in past roles. Be ready to share strategies you've used to collaborate effectively with teams, as this will be crucial in your role as a Rota Administrator.

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