At a Glance
- Tasks: Lead a team to evaluate and improve support for people with learning disabilities and mental health needs.
- Company: Join Certitude, a passionate organisation dedicated to supporting individuals in living their best lives.
- Benefits: Enjoy 25 days' leave, pension scheme, and wellness perks like gym memberships and tech purchases.
- Other info: Dynamic role with opportunities for personal growth and a commitment to inclusion and diversity.
- Why this job: Make a real difference in the community while developing your skills in a supportive environment.
- Qualifications: Experience with learning disabilities and social care is essential; teamwork and communication skills are key.
An exciting opportunity to join Certitude as a Quality Checker Coordinator as we continue to grow.
Salary: £31,550 per annum
Hours: 37.5 hours
Job Type: Permanent – Full-time
Location: Head Office – Balham & Ealing
Interview Date: 14 & 15 July 2026
Benefits:
- A stimulating work environment full of opportunities to learn and develop
- 25 days' annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role:
The Quality Check Coordinator will lead a team of people with learning disabilities, and/or autism, and mental health support needs, or those that represent them, to evaluate the support Certitude provides. The coordinator will work in partnership with Quality Checkers, their families and Certitude’s Quality Team to deliver an agreed programme of Quality Checks and produce reports.
Duties will include:
- Plan and deliver the Quality Check programme with the Quality Checker.
- Create clear, easy to read and accessible reports providing feedback on Quality Checks for different audiences.
- Facilitate the involvement of Quality Checkers in project delivery, meetings and feedback.
- Support and work alongside people with experience of using services to provide training and consultancy to the project.
- Liaise with and report to the Quality Assurance team and the Treat Me Right! Manager in creating the goals and aims for the Quality Check team.
- Promote inclusion and co-production across the organisation in line with Certitude values, aims and equality and diversity policy.
About you:
To be a Quality Checker Coordinator at Certitude, the following are essential:
- Experience of working with people with learning disabilities, autistic people and their families
- Experience of working in a health or social care setting
- An understanding of Quality Checking and its role in delivering great support
- Able to manage mixed teams of people with and without learning disabilities and/or who are autistic
To read more about the role and the full person specification, please select the apply button.
About the Organisation:
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Do you want to be a Quality Checker Coordinator at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available when you apply. If you have any questions, please email our team.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Quality Checker Coordinator employer: Certitude Support
Certitude is an exceptional employer that fosters a stimulating work environment, offering numerous opportunities for personal and professional growth. With a commitment to inclusivity and co-production, employees enjoy generous benefits such as 25 days of annual leave, a pension scheme, and various salary sacrifice schemes, all while making a meaningful impact in the lives of individuals with learning disabilities and mental health support needs in the vibrant communities of Balham and Ealing.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Checker Coordinator
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Certitude's website. Familiarise yourself with their values and mission. This will help you connect your experiences to what they care about during the chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on how your past experiences relate to working with people with learning disabilities and mental health support needs. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for supporting vulnerable people shine through. Share personal stories or experiences that highlight your commitment to inclusion and co-production. It’s all about making that connection!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Quality Checker Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with people who have learning disabilities and autism. We want to see how your background aligns with the role of Quality Checker Coordinator, so don’t hold back!
Showcase Your Passion:Let your enthusiasm for supporting vulnerable people shine through in your application. We’re all about making a difference at Certitude, so share why you’re excited about this opportunity and how you can contribute to our mission.
Be Clear and Concise:When writing your application, keep it straightforward and easy to read. We appreciate clarity, especially when it comes to your experiences and skills related to quality checking and team management.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Certitude Support
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Quality Checker Coordinator. Familiarise yourself with the key duties mentioned in the job description, such as planning and delivering the Quality Check programme. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Be ready to discuss your experience working with people with learning disabilities and in health or social care settings. Prepare specific examples that highlight your skills in managing mixed teams and promoting inclusion. This will show Certitude that you have the practical experience they’re looking for.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the Quality Check programme, and how Certitude promotes co-production. This not only shows your interest but also helps you gauge if the organisation aligns with your values.
✨Emphasise Your Values
Certitude is all about supporting people to live the life they desire. During your interview, share your personal values and how they align with Certitude’s mission. Discussing your passion for inclusion and equality will resonate well with the interviewers and demonstrate your commitment to their cause.
