At a Glance
- Tasks: Support HR operations and enhance employee experience in a dynamic environment.
- Company: Join Certitude, a passionate organisation dedicated to making a difference.
- Benefits: Enjoy 25 days' leave, hybrid work, and various salary sacrifice schemes.
- Other info: Exciting career growth opportunities in a vibrant and inclusive workplace.
- Why this job: Make a real impact while developing your HR skills in a supportive team.
- Qualifications: Experience in HR administration and strong communication skills are essential.
An exciting opportunity to join Certitude as an HR Officer as we continue to grow.
Salary: £31,767 per annum
Hours: 37.5 hours
Job Type: Permanent - Full-time
Location: Hybrid – Working from home and Certitude locations and central offices – Balham / Ealing
Interview Dates: 2 / 3 September 2026
Benefits:
- A stimulating work environment full of opportunities to learn and develop
- 25 days' annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role:
The HR Officer works within the HR team providing operational HR support across the employee life cycle, acting as the point of contact for first-line queries and the system administrator for our HRIS and Payroll system, keeping information up to date, providing reports and supporting with queries.
Duties will include:
- To update and maintain HR systems, ensuring the team and wider organisation have easy access to information and review, develop and implement new procedures to enhance the day-to-day running of the department
- Manage colleague data within the HRIS, ensuring accuracy and processing changes, such as starters, leavers, and changes in roles
- Draft, issue, and track contracts of employment, workplace agreements and variations to contracts, and ensure new starters and contractual changes are recorded and saved
- Working closely with payroll colleagues to ensure pay data is accurate and ready for payroll processing
- To respond to HR enquiries, providing a responsive, customer-focused service, with responsibility for managing HR requests within the HRIS and shared HR mailboxes, providing first-line advice on system queries, HR Policies, processes, and absences and escalating queries as required
- Working with Digital and Payroll colleagues to support the ongoing development of the HRIS to automate HR processes
About you:
To be an HR Officer at Certitude, the following are essential:
- Working in a fast-paced HR function in an administrative capacity
- Providing basic advice on HR Policies and supporting early-stage absences
- Basic understanding of payroll processes
- Able to consider and interpret information and situations and consider the impact and effect of different courses of action
- Ability to communicate effectively and confidently with people at all levels of the organisation both verbally and in writing
To read more about the role and the full person specification, please click on the apply button and locate the tab titled ‘Job Description and Person Specification’.
About the Organisation:
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be an HR Officer at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch!
A job description and person specification are available via the apply button. If you have any questions, please email us.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
HR Officer employer: Certitude Support
At Certitude, we pride ourselves on being an exceptional employer, offering a stimulating work environment that fosters personal and professional growth. Located in Ealing, our team enjoys generous benefits including 25 days of annual leave, a pension scheme, and various salary sacrifice options, all while working collaboratively to support individuals with learning disabilities in achieving their aspirations. Join us to make a meaningful impact in the community and be part of a passionate team dedicated to enhancing the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land HR Officer
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Certitude Support!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Certitude Support.
We think you need these skills to ace HR Officer
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Certitude Support. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Certitude Support and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Certitude Support. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Certitude Support's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Certitude Support
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Certitude Support.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Certitude Support will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Certitude Support and how you would contribute to adapting HR strategies.
