At a Glance
- Tasks: Support and maintain digital systems, ensuring smooth operations for users.
- Company: Join Certitude, a passionate organisation dedicated to making a difference.
- Benefits: Enjoy 25 days annual leave, hybrid working, and various salary sacrifice schemes.
- Other info: Exciting opportunity for career growth in a dynamic and caring workplace.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in systems administration and strong problem-solving skills required.
An exciting opportunity to join Certitude as a Digital Systems Administrator on a fixed-term contract.
Salary: £30,000 per annum
Hours: 37.5 hours
Contract Type: Fixed-Term – Full-time (6 months)
Location: Balham & Working from Home (hybrid)
Interview Dates: week commencing 27 July & 3 August 2026
Benefits:
- A stimulating work environment full of opportunities to learn and develop
- 25 days' annual leave (pro rata) + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role:
The Digital Systems Administrator will provide practical support across our core systems, helping to keep them running smoothly and making sure colleagues can use them effectively day-to-day. Systems include CHRIS (HR and Payroll System Salesforce), Log My Care (Care Management System), Quinyx (Rota System), and Kallidus (Learning Management System).
This role is focused on practical delivery. The postholder will take responsibility for resolving queries, supporting users, maintaining data, and carrying out system administration across Certitude’s core systems. They will help stabilise support, improve consistency and knowledge sharing, and reduce reliance on multiple teams.
Duties will include:
- Provide day-to-day system support and resolve user queries
- Maintain accurate system data and help investigate issues
- Support system integrations and data flows
- Produce reports and data extracts
- Help improve how systems are used and supported across the organisation
About you:
To be a Digital Systems Administrator at Certitude, the following are essential:
- Experience in systems administration, support, or similar role
- Experience responding to queries and supporting users
- Experience working with data, including updating, checking, and correcting information
- Confident problem solver
- Good attention to detail, particularly when working with data
- Confident using digital systems for day-to-day tasks
To read more about the role and the full person specification, please select the apply button and locate the link on the left of the page advert, titled ‘Job Description and Person Specification’.
About the Organisation:
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Do you want to be a Digital Systems Administrator at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available when you apply. If you have any questions, please email our team.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Digital System Administrator employer: Certitude Support
At Certitude, we pride ourselves on being an exceptional employer, offering a stimulating work environment that fosters personal and professional growth. Located in Ealing, our team enjoys generous benefits including 25 days of annual leave, a pension scheme, and various salary sacrifice options, all while working collaboratively to support individuals with learning disabilities in achieving their aspirations. Join us to make a meaningful impact in the community and be part of a passionate team dedicated to enhancing the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Digital System Administrator
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Certitude Support that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Digital System Administrator
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Certitude Support, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Certitude Support can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Certitude Support will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Certitude Support
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Certitude Support. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Certitude Support.
