Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales teams with analytics, forecasting, and operational planning to drive success.
- Company: Join Certinia, a leading tech company transforming services operations globally.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be the backbone of sales strategy and make a real impact in a fast-paced environment.
- Qualifications: 5+ years in Sales Operations, strong Salesforce skills, and analytical expertise required.
- Other info: Dynamic role with excellent career advancement opportunities in a collaborative culture.
The predicted salary is between 48000 - 72000 £ per year.
WHO WE ARE
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures.
THE ROLE
Support the Certinia Sales Organization with a direct focus on strategic alignment with Sales RVPs and AVPs. You will act as the operational backbone for the sales leadership team, ensuring that our go-to-market strategy for the leading Services-as-a-Business platform is executed with precision.
WHAT YOU WILL DO IN THIS ROLE
- Business Intelligence: Define and deliver advanced business analytics and key performance indicators (KPIs) to internal stakeholders, providing actionable insights into the Certinia sales cycle.
- Forecasting Leadership: Lead a rigorous weekly forecasting cadence, driving alignment across sales leadership, Solution Engineering, Partner Alliances, and Demand Generation.
- Pipeline Management: Drive monthly pipeline reviews to ensure robust quota coverage and targeted pipeline generation, specifically focused on Certinia’s core market segments.
- Operational Planning: Manage end-to-end sales planning, including quota/target assignment, account segmentation, territory mapping, and headcount planning.
- Process Excellence: Drive global consistency in business processes, identifying bottlenecks and implementing productivity improvements to shorten the lead-to-close cycle.
- Tech Stack Mastery: Optimize and manage workflows within our core sales applications, including Salesforce (SFDC), Clari, LinkedIn Sales Navigator, Outreach, Xactly, and other integrated tools.
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
- Platform Expertise: High proficiency in Salesforce (SFDC) is required; experience with Certinia’s own PSA or ERP solutions is a significant plus.
- Analytical Rigor: Expert-level Excel skills and proficiency in the Microsoft Office Suite are essential.
- Education: Minimum of a bachelor’s degree from an accredited college/university; MBA preferred.
- Experience: Minimum of 5 years of relevant Sales Operations experience; 8+ years preferred, ideally within the Enterprise Software/SaaS space.
- Executive Presence: Proven ability to interface with and influence stakeholders at all levels, from individual contributors to Executive leadership.
- Agility: Ability to manage multiple, concurrent projects independently while thriving in a high-growth, fast-paced environment.
- Communication: Exceptional analytical, problem-solving, and presentation skills, with the ability to "tell the story" behind the data.
Sales Operations Manager -UK employer: Certinia
Contact Detail:
Certinia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager -UK
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in sales operations.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in business intelligence and forecasting can help Certinia excel. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive.
We think you need these skills to ace Sales Operations Manager -UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Manager role. Highlight your experience with Salesforce and any relevant analytics skills. We want to see how your background aligns with what we do at Certinia!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Don’t forget to mention your experience in sales operations and any leadership roles you've held.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical prowess. Include specific examples of how you've used data to drive decisions or improve processes in your previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Certinia
✨Know Your Numbers
Make sure you brush up on your business analytics skills. Be ready to discuss key performance indicators (KPIs) and how you've used data to drive sales success in the past. Certinia values analytical rigor, so come prepared with examples that showcase your ability to interpret data and provide actionable insights.
✨Master the Tech Stack
Familiarise yourself with Salesforce and other tools mentioned in the job description, like Clari and LinkedIn Sales Navigator. If you can demonstrate your proficiency with these platforms during the interview, it will show that you're ready to hit the ground running and optimise workflows effectively.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in leading forecasting and pipeline management. Certinia is looking for someone who can drive alignment across various teams, so be ready to share specific examples of how you've successfully managed cross-functional projects and influenced stakeholders at different levels.
✨Tell a Compelling Story
Practice your storytelling skills when discussing your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when explaining how you've tackled challenges in sales operations. This will help you convey your problem-solving abilities and make a memorable impression.