At a Glance
- Tasks: Drive customer adoption and build strong relationships with mid-market accounts.
- Company: Join Certinia, a leading SaaS company with a focus on customer success.
- Benefits: Enjoy remote work flexibility and a supportive team environment.
- Other info: Be part of a dynamic team that values proactive self-starters.
- Why this job: Make a real impact by helping customers achieve their goals and grow their businesses.
- Qualifications: 3+ years in customer-facing roles within a SaaS environment and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Certinia is looking for a Customer Success Manager to drive customer adoption and build strong relationships within mid-market accounts.
This role requires at least 3 years of customer-facing experience in a Saa S environment and excellent communication skills.
As a proactive self-starter, you will guide customers through their journey, ensure they achieve their desired outcomes, and identify upsell opportunities.
Certinia offers a remote work model within the UK.
#J-18808-Ljbffr
We think you need these skills to ace Remote CSM (Mid‑Market) — Drive Adoption & Growth in London
Customer Success Management
SaaS Experience
Communication Skills
Relationship Building
Proactive Self-Starter
Customer Journey Guidance
Outcome Achievement
