Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive product adoption and manage customer accounts while conducting engaging webinars.
- Company: Leading cloud solutions provider with a focus on customer success.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on customer engagement.
- Qualifications: Strong communication skills and a passion for technology; Salesforce experience preferred.
- Other info: Remote position or based in Harrogate, offering a vibrant work culture.
The predicted salary is between 36000 - 60000 £ per year.
A leading cloud solutions provider is looking for a Customer Success Manager to oversee customers without a Premier support plan. The role involves driving product adoption, managing customer accounts, and conducting webinars to enhance engagement.
Ideal candidates are customer-focused, team players with strong communication skills, and a passion for technology. Experience with Salesforce and customer success is preferred. This position is remote or based in Harrogate, offering a dynamic work environment.
Remote Portfolio Customer Success Manager in Harrogate employer: Certinia
Contact Detail:
Certinia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Portfolio Customer Success Manager in Harrogate
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or case study that highlights your experience with customer success and product adoption. This can really impress during interviews.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you email that reiterates your enthusiasm for the role. It shows you're genuinely interested and keeps you top of mind.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it makes tracking your application easier for both of us.
We think you need these skills to ace Remote Portfolio Customer Success Manager in Harrogate
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology shine through! We want to see how your passion aligns with our mission at StudySmarter. Share any relevant experiences that highlight your love for tech and customer success.
Tailor Your Application: Make sure to customise your application for the Customer Success Manager role. Highlight your experience with Salesforce and any previous roles where you drove product adoption or managed customer accounts. We appreciate candidates who take the time to connect their skills to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We value strong communication skills, so make sure your writing reflects that. Use bullet points if necessary to make your achievements stand out and easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Certinia
✨Know Your Product Inside Out
As a Customer Success Manager, you'll need to drive product adoption. Make sure you understand the cloud solutions offered by the company. Research their features, benefits, and any recent updates. This will help you answer questions confidently and show your passion for technology.
✨Showcase Your Communication Skills
Since this role involves conducting webinars and engaging with customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients in the past. This will demonstrate your ability to connect with customers effectively.
✨Familiarise Yourself with Salesforce
If you have experience with Salesforce, be ready to discuss it. If not, take some time to learn the basics. Understanding how to manage customer accounts using this tool can set you apart from other candidates and show your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer focus. Think of specific situations where you've helped customers overcome challenges or improved their experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
