Certinia, a leader in PSA and CS solutions, seeks a Regional Vice President to lead our Customer Account Team across the UK and Europe. The role concentrates on retaining, nurturing and expanding the existing client base rather than pursuing new logos.
You will drive Net Revenue Retention, secure renewals, manage contract negotiations, and identify cross-sell opportunities within our established accounts. A strong SaaS sales background is essential.
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Regional VP, UK & Europe – Expansion & Retention in Harrogate employer: Certinia
Certinia is an exceptional employer that prioritises employee growth and a collaborative work culture, making it an ideal place for a Customer Success Manager. With a focus on innovation and customer satisfaction, employees benefit from flexible working arrangements, access to cutting-edge technology, and opportunities to engage with a global community of professionals. The company's commitment to fostering a supportive environment ensures that team members can thrive while contributing to meaningful customer experiences.
