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- Tasks: Join us as an Operations Specialist, managing office tasks and supporting our team daily.
- Company: Be part of the Certified Collectibles Group, a leader in collectibles services since 1987.
- Benefits: Enjoy a competitive salary, professional development, and a casual, friendly work environment.
- Why this job: This role offers a chance to grow in a vibrant community passionate about collectibles.
- Qualifications: High school diploma required; experience in admin or customer service preferred.
- Other info: No prior knowledge of collectibles needed; we’ll teach you everything!
The predicted salary is between 28800 - 43200 £ per year.
Operations SpecialistBloomsbury, London, on-site, Full-Time, Monday through Friday, 8:45 AM to 5:30 PM
About UsThe Certified Collectibles Group is the world\’s leading provider of expert, impartial and tech‐enabled services that add value and liquidity to collectibles. Our mission is to empower collectors with services that ignite passion, create value and build community. Our iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC), James Spence Authentication (JSA) and Authenticated Stamp Guaranty (ASG). Since 1987, the CCG companies have certified more than 100 million coins, banknotes, comic books, trading cards, autographs, stamps, estate items and related collectibles. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, Germany and China with their latest openings in the Middle East in 2025.
Job SummaryWe are seeking a highly organized and proactive Operations Specialist to join our team. The ideal candidate will have excellent communication skills, a knack for problem‐solving, and the ability to manage multiple tasks efficiently. As an Operations Specialist, you will be responsible for ensuring the smooth operation of our office environment, supporting staff and management, and handling various administrative duties.
Key Responsibilities
Receiving Customer Submissions: Be the point of contact with customers and dealers to receive and organize receipt of their grading submission across all CCG verticals.
Greeting & Scheduling Customers: Schedule appointments with customers and greet customers arriving at the office, directing them to the appropriate meeting location and providing them with basic hospitality.
Office Management: Oversee daily office operations, including managing office supplies, equipment, and facilities.
Administrative Support: Provide administrative support to senior management and staff, including scheduling meetings, handling correspondence, and preparing documents.
Record Keeping: Maintain accurate records and files, including business records, invoices, and other important documentation.
Communication: Act as the point of contact for internal and external communications, including phone calls, emails, and visitors.
Event Coordination and participation: Assist with the planning and coordination of events, meetings, and conferences, and support team during the events.
Compliance: Ensure office procedures and operations comply with company policies and relevant regulations.
What will help you succeed
Education: High school diploma or equivalent; associate\’s or bachelor\’s degree in business administration or a related field is preferred.
Experience: Minimum of 1 year working in an office environment in an administrative, customer service, and/or logistics role.
Skills:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong organizational and multitasking skills
Excellent verbal and written communication skills in English
Ability to handle sensitive and confidential information
Familiarity with office management procedures
Personal Attributes: Reliable, detail‐oriented, proactive, honest and able to work independently as well as part of a team.
Being a collector is not a requirement – we will teach you everything you need to know – but having an interest in collectibles is always a plus!
What We Offer
Salary: Competitive salary based on experience
Professional Development: Opportunities for training and career advancement
Work Environment: Casual and friendly small office environment where the team works closely together to achieve organizational goals
*Subject to terms and conditions. Ask for details.
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Operations Specialist employer: Certified Collectibles Group
Contact Detail:
Certified Collectibles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist
✨Tip Number 1
Familiarise yourself with the collectibles industry. Understanding the basics of coins, banknotes, and other collectibles will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the collectibles field. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational questions during the interview. Think of examples from your past experiences where you've successfully managed multiple tasks or resolved customer issues, as these are key skills for an Operations Specialist.
✨Tip Number 4
Showcase your organisational skills. Be ready to discuss how you manage your time and prioritise tasks, as this is crucial for the role. Consider bringing a portfolio of your previous work or projects that demonstrate your abilities.
We think you need these skills to ace Operations Specialist
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the Operations Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications mentioned in the job listing. Emphasise your organisational skills, communication abilities, and any relevant experience in administrative or customer service roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your interest in collectibles and how your background makes you a great fit for the team. Be sure to include specific examples of your problem-solving skills and ability to manage multiple tasks.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Specialist role.
How to prepare for a job interview at Certified Collectibles Group
✨Show Your Organisational Skills
As an Operations Specialist, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or handled various responsibilities simultaneously.
✨Communicate Clearly
Excellent verbal and written communication skills are crucial for this role. During the interview, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with customers or team members in previous roles.
✨Demonstrate Problem-Solving Abilities
The role requires a knack for problem-solving. Think of specific instances where you faced challenges in an office environment and how you resolved them. This will show your potential employer that you're proactive and resourceful.
✨Express Interest in Collectibles
While being a collector isn't a requirement, showing an interest in collectibles can set you apart. Do a bit of research on the company and its services, and be prepared to discuss why you find the world of collectibles intriguing.
