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For Companies At a Glance
- Tasks: Manage office operations, support staff, and handle customer interactions.
- Company: Join the world’s leading collectibles service provider in a friendly environment.
- Benefits: Competitive salary, professional development, and a casual work atmosphere.
- Why this job: Be part of a passionate team that values community and creativity.
- Qualifications: Organisational skills and a knack for communication are key.
- Other info: No prior collectibles knowledge needed; just bring your enthusiasm!
The predicted salary is between 28800 - 43200 £ per year.
Bloomsbury, London, on-site, Full-Time, Monday through Friday, 8:45 AM to 5:30 PM
About Us
The Certified Collectibles Group is the world’s leading provider of expert, impartial and tech-enabled services that add value and liquidity to collectibles. Our mission is to empower collectors with services that ignite passion, create value and build community. Our iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC), James Spence Authentication (JSA) and Authenticated Stamp Guaranty (ASG). Since 1987, the CCG companies have certified more than 100 million coins, banknotes, comic books, trading cards, autographs, stamps, estate items and related collectibles. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, Germany and China with their latest openings in the Middle East in 2025.
Job Summary
We are seeking a highly organized and proactive Operations Specialist to join our team. The ideal candidate will have excellent communication skills, a knack for problem-solving, and the ability to manage multiple tasks efficiently. As an Operations Specialist, you will be responsible for ensuring the smooth operation of our office environment, supporting staff and management, and handling various administrative duties.
Key Responsibilities
- Receiving Customer Submissions: Be the point of contact with customers and dealers to receive and organize receipt of their grading submission across all CCG verticals.
- Greeting & Scheduling Customers: Schedule appointments with customers and greet customers arriving at the office, directing them to the appropriate meeting location and providing them with basic hospitality.
- Office Management: Oversee daily office operations, including managing office supplies, equipment, and facilities.
- Administrative Support: Provide administrative support to senior management and staff, including scheduling meetings, handling correspondence, and preparing documents.
- Record Keeping: Maintain accurate records and files, including business records, invoices, and other important documentation.
- Communication: Act as the point of contact for internal and external communications, including phone calls, emails, and visitors.
- Event Coordination and participation: Assist with the planning and coordination of events, meetings, and conferences, and support team during the events.
- Compliance: Ensure office procedures and operations comply with company policies and relevant regulations.
What will help you succeed
- Education: High school diploma or equivalent; associate’s or bachelor’s degree in business administration or a related field is preferred.
- Experience: Minimum of 1 year working in an office environment in an administrative, customer service, and/or logistics role.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Strong organizational and multitasking skills; Excellent verbal and written communication skills in English; Ability to handle sensitive and confidential information; Familiarity with office management procedures.
- Personal Attributes: Reliable, detail-oriented, proactive, honest and able to work independently as well as part of a team. Being a collector is not a requirement – we will teach you everything you need to know – but having an interest in collectibles is always a plus!
What We Offer
- Salary: Competitive salary based on experience.
- Professional Development: Opportunities for training and career advancement.
- Work Environment: Casual and friendly small office environment where the team works closely together to achieve organizational goals.
Operations Specialist employer: Certified Collectibles Group
Contact Detail:
Certified Collectibles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist
✨Tip Number 1
Get to know the company! Research the Certified Collectibles Group and their services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and customer service. Think about examples from your past experiences that showcase your organisational skills and problem-solving abilities. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re proactive and genuinely interested in the role.
We think you need these skills to ace Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Specialist role. Highlight relevant experience and skills that match the job description, like your organisational skills and customer service experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any interest in collectibles – it’s a nice bonus!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Show us you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Certified Collectibles Group
✨Know the Company Inside Out
Before your interview, take some time to research The Certified Collectibles Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Specialist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved office processes. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you would greet customers and handle inquiries.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in the Operations Specialist role. This shows that you’re engaged and serious about the opportunity.
