At a Glance
- Tasks: Support the configuration and delivery of a new records management system.
- Company: Join a dynamic team in a hybrid work environment.
- Benefits: Competitive daily rate, flexible working, and professional growth opportunities.
- Other info: Collaborate with diverse stakeholders and enhance your skills in a supportive environment.
- Why this job: Make a real impact by shaping innovative systems in a fast-paced setting.
- Qualifications: Experience in business analysis and Niche RMS configuration is essential.
The predicted salary is between 45000 - 55000 £ per year.
Duration: 8 Months
Location: Hybrid - Remote and onsite in Warwickshire (approx. 3-4 days per month)
Rate: £500 per day (possibly negotiable)
IR35 Status: Outside
Start: ASAP
Role Overview: A Configuration Business Analyst with Niche RMS experience is required to work on a specific programme where the client is replacing their current system and moving over to Niche RMS. This role will focus on supporting the configuration and delivery of this new records management system. As the Configuration Business Analyst, you will play a key role in shaping, configuring and enabling the Niche Records Management System. This role will ensure that system configuration aligns with agreed business requirements, target operating models and standards.
You will collaborate closely with the Programme Manager, Configuration Analyst, business stakeholders, operational SMEs, architects and IT colleagues together with the Niche supplier team to ensure all configuration, business process design, requirements definition, workflows and system analysis activities are delivered to a high standard.
Essential Skills & Experience required:
- Proven hands-on experience analysing, mapping, and improving AS-IS and TO-BE business processes using recognised modelling standards (e.g. BPMN, EPC).
- Strong capability in producing high-quality, structured documentation suitable for governance, audit, and operational use.
- Proven experience eliciting, validating, and documenting clear business, functional, and non-functional requirements aligned to system capabilities.
- Skilled in assessing gaps across processes, systems, and requirements, and translating findings into structured impacts and actionable recommendations.
- Proven experience designing workflow processes, including rules, decision logic, and specifications suitable for supplier configuration.
- Ability to analyse system behaviour, integrations, data flows, and technical constraints to understand operational and technical impacts.
- Niche RMS Configuration Expertise: Proven hands-on experience configuring Niche RMS, including modules, entities, workflows, forms, business rules, validation rules, and mandatory fields.
- Strong understanding of Niche data structures, workflows, and configuration options.
- Experience configuring security roles, permissions, and validations, and delivering solutions that support high-volume operational environments.
- Experience supporting integrations, interfaces, and data model alignment, including migration activities.
- Testing & Quality Assurance: Proven experience creating traceable test scenarios, validating system behaviour, and supporting effective UAT and pre-UAT activities.
- Stakeholder Engagement & Collaboration: Proven ability to facilitate collaborative engagement with diverse stakeholders, manage expectations, and resolve competing priorities in a fast-paced environment.
- Experience working within UK policing or criminal justice organisations (highly desirable), with a strong understanding of operational policing processes and records management.
- Awareness of information governance, statutory obligations, compliance, audit, and information management requirements.
- Proven experience developing templates, standards, and comprehensive documentation, including creation of Business Analyst Playbooks to support knowledge transfer and ongoing capability development.
Qualifications & Certifications
Minimum:
- BCS Business Analysis Foundation
- BCS Requirements Engineering (Practitioner)
- BCS Modelling Business Processes (Practitioner)
Desirable:
- Configuration Analyst certification (e.g. system configuration, application configuration, or vendor-specific such as Niche RMS)
- AgileBA (APMG)
- IIBA certifications or equivalent
If this role is of interest please email your CV to: joanne.stanley@certes.co.uk
Business Analyst (Niche RMS Programme) in Warwick employer: Certes
As a Configuration Business Analyst with Niche RMS experience, you will thrive in a dynamic hybrid work environment located in Warwickshire, where collaboration and innovation are at the forefront of our culture. We offer competitive rates, opportunities for professional growth, and a supportive team that values your contributions to shaping critical systems in the public sector. Join us to make a meaningful impact while enjoying the flexibility of remote work combined with engaging onsite interactions.
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We think this is how you could land Business Analyst (Niche RMS Programme) in Warwick
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We think you need these skills to ace Business Analyst (Niche RMS Programme) in Warwick
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Certes.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Certes. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Certes
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
