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- Tasks: Support local businesses by providing expert advice on finance, e-commerce, and customer engagement.
- Company: Join a community-focused initiative enhancing Sheffield's high streets.
- Benefits: Earn ÂŁ275 per day, flexible self-employed role with impactful community work.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in retail, hospitality, or finance; strong communication skills required.
- Other info: 12-month contract starting April 2025, perfect for passionate individuals.
The predicted salary is between 3300 - 4400 ÂŁ per month.
Operating in all Sheffield’s local high streets, in district and local centres, the proposal funded 6 Business Information Officers to work on the high streets supporting local independent retail and hospitality businesses in Sheffield’s 40 local high streets and 15 shopping areas/precincts.
The team has retail, hospitality or a financial background and have experience of working in the retail and/or hospitality sector previously. Each Business Information Officer is given their own “patch” and their role is to build rapport and go from door to door to offer support to businesses covering what we know are the key issues for independent businesses including the following key activities:
- Help businesses to understand their energy bills and new deals.
- Help businesses to understand new lease agreements.
- Focus on viability, survival and recovery, cash flow, e-commerce and customer engagement and social media support to encourage new footfall and customers.
- Growth support for businesses looking to expand into the city centre and other local high streets.
- Build rapport and develop trust, help businesses solve their individual issues and high street problems, acting as an advocate with other Council services including Planning, Parking, Licensing, Business Rates, Waste and Environmental Health and the Local Area Committees.
- Work with faith leaders and local community organisations.
- Act as a live pulse and barometer of the high street, a key resource when determining the Council’s key messages to businesses including provision of recorded workshops aimed at independent high street businesses.
- Use of specialist knowledge and skills across the high streets when required.
It is an essential requirement to complete data input on all drops in and 1-2-1 meetings as part of the funding requirement and to highlight the value of the role and the business support service.
ÂŁ275 per day, 12 days per month.
We are looking for consultants with specialist knowledge in any of the following areas:
- Retail
- Hospitality
- Finance/cashflow forecasting
A good understanding of the business regulations required for high street independents is highly desirable. The role of the Business Information Officer is a self-employed position for a period of 12 months starting from 1st April 2025 to 31st March 2026.
Business Information Officer employer: Certes
Contact Detail:
Certes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Information Officer
✨Tip Number 1
Get to know the local businesses in your area! Spend some time walking around your patch, chatting with shop owners and staff. Building rapport is key, so show genuine interest in their challenges and successes.
✨Tip Number 2
Brush up on your knowledge of energy bills and lease agreements. Being able to provide clear, actionable advice will make you a valuable resource for the businesses you support. Plus, it shows you’re serious about helping them thrive!
✨Tip Number 3
Don’t underestimate the power of social media! Help businesses engage with their customers online. Share tips on how to boost their online presence and attract new footfall – it’s all about making those connections!
✨Tip Number 4
Keep track of your interactions and data input diligently. This not only meets funding requirements but also highlights the impact of your role. Plus, it’ll help you identify trends and issues that need addressing in the community.
We think you need these skills to ace Business Information Officer
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any relevant experience you have in retail, hospitality, or finance. We want to see how your background can help support local businesses on the high streets.
Be Personable: Since building rapport is key in this role, let your personality shine through in your application. We’re looking for someone who can connect with local business owners and make them feel at ease.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing applicants who take the time to do this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Certes
✨Know Your Patch
Before the interview, get familiar with Sheffield's local high streets and the specific challenges independent businesses face. Research recent trends in retail and hospitality to show you understand the environment you'll be working in.
✨Showcase Your Experience
Highlight your background in retail, hospitality, or finance during the interview. Be ready to share specific examples of how you've helped businesses in the past, especially regarding cash flow, customer engagement, or navigating regulations.
✨Build Rapport
Demonstrate your ability to build relationships by discussing how you’ve successfully engaged with clients or stakeholders before. Use examples that showcase your communication skills and your approach to problem-solving.
✨Prepare for Data Input Questions
Since data input is a key part of the role, be prepared to discuss your experience with data management. Think about how you can ensure accurate reporting and highlight any tools or systems you’ve used in previous roles.
