At a Glance
- Tasks: Lead operations in a high-pressure environment while coordinating incident responses.
- Company: Join a dynamic team at Certes Computing, committed to equality and diversity.
- Benefits: Enjoy a balanced shift pattern with clear weekends and ample rest days.
- Other info: Ideal for those with leadership experience in a 24x7 operational setting.
- Why this job: Make a real impact by overseeing critical operations and decision-making.
- Qualifications: Experience in SOC/NOC workflows and strong coordination skills required.
The predicted salary is between 50000 - 60000 £ per year.
Location: Hanslope Park (onsite)
Clearance: DV (Developed Vetting) required
Shift Pattern: 24x7 shift rota
Overview
We are recruiting for a Duty Manager to operate within a live, high-pressure operational control environment. This is a blended role combining operational leadership with technical awareness. The successful candidate will act as a central point of control, maintaining operational oversight across multiple domains while coordinating incident response and enabling effective decision-making. In simple terms, this role suits someone who can act as an operational commander with enough technical awareness to ask the right questions and control the room.
Key Responsibilities
- Maintain a single operational picture across cyber, network, service, and physical domains
- Monitor live environments and assess alerts and incidents in real time
- Perform initial triage and validation of alerts to reduce noise and structure incidents
- Control escalation pathways and prioritisation of incidents
- Coordinate across SOC, NOC, infrastructure, and security teams
- Support or initiate major incident management activities
- Maintain logs, dashboards, and accurate operational records
- Deliver clear handovers and continuous situational awareness across shifts
Capability Profile
This role is intentionally balanced:
- 60% Operational Leadership / Coordination
- 40% Technical Awareness / Triage Capability
The focus is not on deep technical expertise, but on the ability to understand, assess, and direct activity effectively in a live environment.
Essential Skills & Experience
- Understanding of SOC and NOC workflows, including alert triage and escalation paths
- Ability to interpret:
- Monitoring alerts (availability, performance, security)
- Logs and dashboards at a high level
- Awareness of:
- Incident severity, impact, and prioritisation
- Experience working within a 24x7 operational or control room environment
- Strong coordination and decision-making capability in time-critical situations
Ideal Candidate Background
- Former Major Incident Manager with some technical exposure
- Senior SOC/NOC Analyst with leadership or coordination experience
- Service operations lead within a 24x7 control room environment
Shift Pattern
5 Week rotation: 4 weeks of 12-hour shifts, 1 week of Days (Mon-Fri). Provides Continuous improvements - business growth and resource cover. Provides 3 clear weekends out of 5 and plenty of rest days. Day shift 7am to 7pm / Night shift 7pm to 7am - Shift Rota starts 4 nights 3 off / 3 days 2 off (48hrs) / 3 nights 4 off / 4 days 6 off / 5 m-f days and then it repeats.
If you are interested, please reach out to Nathan at Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
Operations Security Manager (Permanent) in Northampton employer: Certes IT Service Solutions
At Certes Computing, we pride ourselves on being an exceptional employer, particularly for the Operations Security Manager role at our Hanslope Park location. Our commitment to employee growth is evident through our supportive work culture that fosters continuous improvement and collaboration, ensuring that you have the resources and opportunities to thrive in a high-pressure operational environment. With a unique shift pattern that allows for ample rest days and weekends off, we prioritise work-life balance while empowering our team to make impactful decisions in real-time.
Contact Details:
Certes IT Service Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Security Manager (Permanent) in Northampton
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Certes IT Service Solutions, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Certes IT Service Solutions
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Certes IT Service Solutions. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Operations Security Manager (Permanent) in Northampton
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Certes IT Service Solutions insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Certes IT Service Solutions that you’re committed to staying ahead in the game.
How to prepare for a job interview at Certes IT Service Solutions
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Certes IT Service Solutions to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Certes IT Service Solutions.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
