At a Glance
- Tasks: Support and develop critical network infrastructure for emergency operations.
- Company: Dynamic organisation focused on secure and resilient technology solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative team with excellent career advancement potential.
- Why this job: Make a real impact in a role that supports vital services 24/7.
- Qualifications: Experience in network infrastructure and strong troubleshooting skills required.
The predicted salary is between 47000 - 47000 £ per year.
Onsite: 2x per week (flexible)
Location: Bridgend, South Wales
Clearance: MV/SC
Salary: £47,000
Overview
Our client is seeking an experienced Infrastructure Engineer to support, maintain, and develop their critical network infrastructure. This role is essential in ensuring a secure, resilient, and high-performing technical environment that supports emergency operations 24/7. The successful candidate will play a key role in delivering and maintaining converged network solutions, supporting operational services, and contributing to infrastructure improvement projects across the organisation.
Key Responsibilities
- Develop, implement, and maintain secure and resilient network infrastructure solutions.
- Provide expert technical support on complex or escalated infrastructure issues.
- Support day-to-day operational activities and project-based technical delivery.
- Ensure systems and equipment remain fit for purpose, secure, and effectively utilised.
- Maintain awareness of emerging technologies and recommend improvements where appropriate.
Service Improvement & Delivery
- Contribute to the continuous improvement of infrastructure services and operational processes.
- Support the development of standardised technical methodologies and best practices.
- Assist in planning, organising, and deploying technical resources effectively.
- Contribute to departmental plans, service delivery objectives, and business improvement initiatives.
Stakeholder Management
- Build effective working relationships with internal and external stakeholders.
- Present technical information and recommendations clearly to senior managers and Chief Officers.
- Deliver a high standard of customer service while maintaining professionalism and confidentiality.
Governance, Risk & Compliance
- Ensure compliance with policies, legislation, and security standards, including data protection and organisational requirements.
- Identify and manage technical risks and support issue resolution activities.
- Support Health & Safety obligations and contribute to a safe working environment.
Project Support
- Assist in the delivery of infrastructure and technical projects, including resource planning and implementation activities.
- Contribute to the successful delivery of operational and strategic technology initiatives.
Essential Skills & Experience
- Experience supporting and maintaining enterprise network infrastructure environments.
- Strong understanding of networking technologies and infrastructure support principles.
- Ability to troubleshoot and resolve complex technical issues.
- Excellent communication and stakeholder engagement skills.
- Ability to work effectively within operational and project-driven environments.
Qualifications
Essential
- Relevant degree or significant ICT-related qualification.
- Cisco CCNA certification (or equivalent experience in networking technologies).
Desirable
- ITIL Foundation certification.
- Vendor certifications from leading technology providers.
- IOSH, NEBOSH, or equivalent Health & Safety experience.
Infrastructure Engineer in Newcastle employer: Certes IT Service Solutions
Our client is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development in the heart of Bridgend, South Wales. With a commitment to innovation and continuous improvement, employees benefit from flexible working arrangements, competitive salaries, and the opportunity to contribute to critical infrastructure projects that support emergency operations. Join a team that values collaboration, professional development, and a secure, resilient technical environment.
Contact Details:
Certes IT Service Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in Newcastle
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream Infrastructure Engineer role!
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or LinkedIn message can show your enthusiasm and keep you on their radar. We all love a proactive candidate!
✨Tip Number 3
Prepare for interviews by brushing up on your technical skills and understanding the company’s infrastructure needs. Be ready to discuss how you can contribute to their operational services and improvement projects.
✨Tip Number 4
Check out our website for the latest job openings. Applying directly through us not only gives you access to exclusive roles but also shows you’re serious about joining our team!
We think you need these skills to ace Infrastructure Engineer in Newcastle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with enterprise network infrastructure and any relevant certifications like Cisco CCNA. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Infrastructure Engineer role. Mention specific projects or experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills:Since this role involves stakeholder management, make sure to highlight your communication skills in your application. We love candidates who can present technical information clearly and maintain professionalism while engaging with others.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Certes IT Service Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your networking technologies and infrastructure support principles. Be ready to discuss your experience with enterprise network environments and how you've tackled complex technical issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved tricky infrastructure problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your troubleshooting abilities.
✨Communicate Clearly and Confidently
Since you'll be presenting technical information to senior managers, practice explaining complex concepts in simple terms. This will demonstrate your communication skills and ability to engage with stakeholders effectively.
✨Stay Updated on Emerging Technologies
Research the latest trends in network infrastructure and be ready to discuss how they could benefit the organisation. Showing that you're proactive about learning can set you apart from other candidates.
