At a Glance
- Tasks: Create engaging content for M365 Copilot, supporting teaching and learning in higher education.
- Company: Join a forward-thinking higher education client with a focus on user-centred design.
- Benefits: Competitive daily rate, hybrid work model, and opportunity to make a real impact.
- Other info: Collaborative environment with opportunities for professional growth and innovation.
- Why this job: Shape the future of education by designing accessible content that empowers students and educators.
- Qualifications: Experience in content design, strong writing skills, and knowledge of accessibility standards.
The predicted salary is between 30000 - 40000 £ per year.
A Content Designer is required for our higher education client to work on their M365 Copilot programme to support the delivery of effective, user-centred guidance and training materials. You will work closely with their Human-Centred Design (HCD) Consultant and the Academic Lead, and this role will ensure that M365 Copilot enablement is clearly communicated and aligned to the practical needs of teaching and learning.
As the Content Designer you will focus on developing accessible, engaging and reusable content that supports academic, students and professional services colleagues in understanding and applying Copilot tools in real education contexts.
Essential Skills & Experience required:- Proven experience as a Content Designer, Content Strategist, Technical Writer or similar role.
- Strong understanding of user-centred and human-centred design principles.
- Experience creating digital learning or training content, ideally within an educational or public-sector environment.
- Ability to translate complex technical concepts into clear, concise and practical guidance.
- Excellent written communication skills, with strong attention to structure, tone and readability.
- Experience working collaboratively within multidisciplinary teams.
- Knowledge of accessibility standards (e.g. WCAG) and inclusive content design.
- Understand different prototyping techniques, from paper sketches to coded prototypes, and be able to build at least basic prototypes to demonstrate the content they produce.
- Familiarity with Microsoft 365 tools and/or AI-enabled productivity tools.
- Understanding of Teaching and Learning practices within higher education.
- Able to run user testing sessions to gather feedback on the content and prototypes.
- Design, write and maintain clear, user-centred content to support the M365 Copilot Programme that creates a unified, coherent and navigable user experience.
- Develop training materials (e.g. guides, learning pathways, walkthroughs and scenarios) that are directly applicable to Teaching and Learning use cases.
- Collaborate with the HCD Consultant to translate user research insights into effective content and learning experiences.
- Work with the Academic Lead to ensure content reflects academic practice, pedagogical priorities and institutional standards.
- Adapt content for different formats and channels, including self-service resources, presentations, workshops and digital platforms.
- Apply inclusive design and accessibility principles to all content produced.
- Iterate content based on feedback, analytics and evolving user needs.
Content Designer (M365 Copilot) in Manchester employer: Certes IT Service Solutions
Join a forward-thinking higher education institution that values innovation and inclusivity, offering a dynamic work culture where your contributions as a Content Designer will directly impact teaching and learning. With a focus on employee growth, you will have access to professional development opportunities and the chance to collaborate with multidisciplinary teams in a hybrid work environment based in Manchester. Enjoy the unique advantage of working on cutting-edge projects like the M365 Copilot programme, all while being part of an organisation committed to equality and diversity.
Contact Details:
Certes IT Service Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer (M365 Copilot) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with M365 tools. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your content design projects, especially any user-centred designs or training materials you've developed. This will give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to content design and user experience. Think about how you can demonstrate your understanding of accessibility standards and human-centred design principles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Content Designer (M365 Copilot) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Content Designer role. Highlight your experience with user-centred design and any relevant projects you've worked on, especially in educational settings. We want to see how your skills align with what we're looking for!
Showcase Your Writing Skills:Since this role is all about creating clear and engaging content, include samples of your writing or links to your portfolio. We love seeing how you can translate complex ideas into simple, user-friendly language.
Be Authentic:Let your personality shine through in your application! We appreciate candidates who are genuine and passionate about their work. Share your thoughts on why you’re excited about the M365 Copilot programme and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Certes IT Service Solutions
✨Know Your Content Design Basics
Make sure you brush up on your understanding of user-centred and human-centred design principles. Be ready to discuss how you've applied these in your previous roles, especially in creating digital learning or training content.
✨Showcase Your Collaboration Skills
Since this role involves working closely with multidisciplinary teams, prepare examples of how you've successfully collaborated with others. Highlight any experiences where you translated user research into effective content, as this will resonate well with the interviewers.
✨Demonstrate Your Accessibility Knowledge
Familiarise yourself with accessibility standards like WCAG. Be prepared to discuss how you've applied inclusive design principles in your past projects, and maybe even bring along a portfolio showcasing your work that meets these standards.
✨Prepare for Practical Scenarios
Expect to be asked about how you would approach creating training materials for M365 Copilot. Think through some practical examples or scenarios you could share that demonstrate your ability to translate complex concepts into clear, concise guidance.
