At a Glance
- Tasks: Support and develop critical network infrastructure for emergency operations.
- Company: Dynamic organisation focused on secure and resilient technology solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a diverse team with a commitment to equality and safety.
- Why this job: Make a real impact in a role that supports vital services 24/7.
- Qualifications: Experience in enterprise network infrastructure and strong troubleshooting skills.
The predicted salary is between 47000 - 47000 £ per year.
Onsite: 2x per week (flexible)
Location: Bridgend, South Wales
Clearance: MV/SC
Salary: £47,000
Overview
Our client are seeking an experienced Infrastructure Engineer to support, maintain, and develop their critical network infrastructure. This role is essential in ensuring a secure, resilient, and high-performing technical environment that supports emergency operations 24/7. The successful candidate will play a key role in delivering and maintaining converged network solutions, supporting operational services, and contributing to infrastructure improvement projects across the organisation.
Key Responsibilities
- Develop, implement, and maintain secure and resilient network infrastructure solutions.
- Provide expert technical support on complex or escalated infrastructure issues.
- Support day-to-day operational activities and project-based technical delivery.
- Ensure systems and equipment remain fit for purpose, secure, and effectively utilised.
- Maintain awareness of emerging technologies and recommend improvements where appropriate.
Service Improvement & Delivery
- Contribute to the continuous improvement of infrastructure services and operational processes.
- Support the development of standardised technical methodologies and best practices.
- Assist in planning, organising, and deploying technical resources effectively.
- Contribute to departmental plans, service delivery objectives, and business improvement initiatives.
Stakeholder Management
- Build effective working relationships with internal and external stakeholders.
- Present technical information and recommendations clearly to senior managers and Chief Officers.
- Deliver a high standard of customer service while maintaining professionalism and confidentiality.
Governance, Risk & Compliance
- Ensure compliance with policies, legislation, and security standards, including data protection and organisational requirements.
- Identify and manage technical risks and support issue resolution activities.
- Support Health & Safety obligations and contribute to a safe working environment.
Project Support
- Assist in the delivery of infrastructure and technical projects, including resource planning and implementation activities.
- Contribute to the successful delivery of operational and strategic technology initiatives.
Essential Skills & Experience
- Experience supporting and maintaining enterprise network infrastructure environments.
- Strong understanding of networking technologies and infrastructure support principles.
- Ability to troubleshoot and resolve complex technical issues.
- Excellent communication and stakeholder engagement skills.
- Ability to work effectively within operational and project-driven environments.
Qualifications
Essential
- Relevant degree or significant ICT-related qualification.
- Cisco CCNA certification (or equivalent experience in networking technologies).
Desirable
- ITIL Foundation certification.
- Vendor certifications from leading technology providers.
- IOSH, NEBOSH, or equivalent Health & Safety experience.
Infrastructure Engineer employer: Certes IT Service Solutions
As an Infrastructure Engineer with our client in Bridgend, South Wales, you will join a dynamic team dedicated to maintaining and enhancing critical network infrastructure that supports emergency operations around the clock. The company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, while also offering a flexible working arrangement to ensure a healthy work-life balance. With a commitment to innovation and excellence, this role provides a unique chance to contribute to meaningful projects that have a direct impact on community safety and resilience.
Contact Details:
Certes IT Service Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer
✨Network Like a Pro
Get out there and connect with people in the industry! Attend networking events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled complex infrastructure issues or improved network solutions. Let them see the value you can bring to their team.
✨Tailor Your Approach
Before any interview, do your homework! Understand the company’s infrastructure needs and challenges. Tailor your responses to show how your experience aligns with their goals. This will make you stand out as a candidate who truly gets it.
✨Apply Through Us!
Don’t forget to apply through our website! We’re always on the lookout for talented Infrastructure Engineers like you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with network infrastructure and any relevant certifications like Cisco CCNA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your understanding of networking technologies and your problem-solving skills.
Showcase Your Technical Skills:In your application, be sure to showcase your technical skills and experience in troubleshooting complex issues. We love seeing examples of how you've contributed to service improvement or managed technical risks in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Certes IT Service Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your networking technologies and infrastructure support principles. Be ready to discuss your experience with enterprise network environments and how you've tackled complex technical issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved tricky infrastructure problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting abilities and the impact of your solutions.
✨Communicate Clearly and Confidently
Since you'll be presenting technical information to senior managers, practice explaining complex concepts in simple terms. This will demonstrate your communication skills and ability to engage with stakeholders effectively.
✨Stay Updated on Emerging Technologies
Research the latest trends in network infrastructure and be ready to discuss how they could benefit the organisation. Showing that you're proactive about learning and improvement can set you apart from other candidates.
