At a Glance
- Tasks: Manage and optimise MacBook devices in a secure IT environment.
- Company: Join a dynamic team focused on security and operational excellence.
- Benefits: Competitive daily rate, potential for contract extension, and collaborative work culture.
- Other info: Work in a small, high-performing team with great career growth opportunities.
- Why this job: Be a hands-on expert and make a real impact in IT support.
- Qualifications: Extensive experience with macOS and Jamf in enterprise settings.
The predicted salary is between 54000 - 54000 £ per year.
We are seeking a highly capable IT Specialist (End-User Computing) to support the setup and operation of a dedicated end-user IT function. This role requires a hands-on expert with deep technical knowledge of macOS and enterprise device management. The successful candidate will take ownership of managing and optimising a fleet of MacBooks within a secure, regulated environment. This is a delivery-focused role requiring both strategic thinking and practical execution.
Key Responsibilities:
- Manage and support a fleet of MacBook devices across the organisation
- Configure, maintain, and troubleshoot macOS devices at a low level (command line and system configuration)
- Implement and manage device lifecycle processes using modern endpoint management tools
- Use Infrastructure as Code (IaC) principles to manage and maintain device configurations
- Administer and optimise Jamf (essential) and other endpoint management solutions
- Provide end-user support for Mac devices, resolving incidents and service requests efficiently
- Proactively identify issues, design solutions, and implement improvements without heavy supervision
- Deliver outcomes in a results-driven environment where objectives are defined, but execution is self-led
- Collaborate with stakeholders and users to deliver a high-quality IT support experience
- Ensure compliance with security and regulatory requirements
Essential Skills & Experience:
- Extensive hands-on experience managing MacBook fleets in an enterprise environment (non-negotiable)
- Deep understanding of macOS 'under the hood', including command-line configuration and system-level troubleshooting
- Strong expertise in Jamf (administration, configuration, and deployment at scale)
- Proven experience working with:
- Microsoft Defender for Endpoint
- Microsoft Entra ID (Azure AD)
- Zscaler
- Microsoft support environments
- Experience applying Infrastructure as Code (IaC) approaches to endpoint management
- Background in IT support / end-user computing environments, with strong troubleshooting skills
- Minimum 3-5 years' relevant experience across multiple organisations (non-junior profile)
- Strong communication skills with the ability to engage effectively with end users
Desirable Experience:
- Experience in regulated industries such as:
- Healthcare (e.g. NHS)
- Telecommunications
- Finance, product, or design-focused organisations
- Exposure to environments with strong cybersecurity and IT governance practices
- Experience working in both small and large organisations (excluding early-stage startups)
Personal Attributes:
- Proactive, self-starting, and delivery-focused
- Comfortable working with minimal direction and taking ownership of outcomes
- A hands-on problem solver who can propose and implement solutions independently
- Able to balance strategic thinking with tactical execution
- Patient and user-focused, with a strong service mindset
- 'Gets things done' attitude and thrives in a fast-paced environment
Team & Environment:
- Small, collaborative team (6-8 members)
- High-performing environment with a strong focus on security, compliance, and operational excellence
Interview Process:
- Single-stage interview (Microsoft Teams)
- Review of experience and technical capability
- Discussion of relevant, comparable environments and hands-on delivery
Mac Specialist in City of London employer: Certes IT Service Solutions
As a Mac Specialist at our London-based organisation, you will join a dynamic and collaborative team dedicated to delivering high-quality IT support in a secure environment. We pride ourselves on fostering a culture of innovation and continuous improvement, offering extensive opportunities for professional growth and development while ensuring a supportive work atmosphere that values your contributions. With competitive rates and a focus on employee well-being, we are committed to making your experience both meaningful and rewarding.
Contact Details:
Certes IT Service Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mac Specialist in City of London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Certes IT Service Solutions that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Mac Specialist in City of London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Certes IT Service Solutions, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Certes IT Service Solutions can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Certes IT Service Solutions will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Certes IT Service Solutions
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Certes IT Service Solutions. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Certes IT Service Solutions.
