Route Sales & Service Technician Level II
Route Sales & Service Technician Level II

Route Sales & Service Technician Level II

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Route Sales & Service Technician, inspecting and servicing fire safety equipment.
  • Company: CertaSite is a rapidly growing company dedicated to fire protection and life safety.
  • Benefits: Enjoy competitive pay, equity bonuses, comprehensive health plans, and generous paid time off.
  • Why this job: Make a real impact while working in a fun, mission-driven environment focused on customer safety.
  • Qualifications: 1-3 years of experience in fire life safety; must have a valid U.S. driver's license.
  • Other info: Opportunities for overtime, community service involvement, and a supportive team culture.

The predicted salary is between 30000 - 42000 £ per year.

Are you ready to make a meaningful impact?

Careers at CertaSite

Our current job opportunities are posted here as they become available. Select your areas of interest, city, and state and hit \”Search\” to see our current opportunities.

Don\’t see the position you\’re looking for? Apply to our General Consideration job listing to be added to our talent pool and we\’ll reach out when we have an opportunity that fits your skillset.

We are looking for a route sales & service level II technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance?with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

  • Eligible to participate in the Technician Equity Bonus Program.
  • Hourly rate starting at $22; compensation is based on experience and certifications
  • Level up training program
  • Referral bonuses starting at $1,000 per referral
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Opportunities for overtime with incentives
  • Company giveaways
  • Opportunities for community service and charity involvement
  • Work at a mission-driven company, focused on people
  • Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

  • Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company
  • Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems
  • Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
  • Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
  • Maintain equipment and tools necessary to safely perform job
  • Evaluate customer site for additional equipment and services that customer may require
  • Work in compliance with the Company\’s safety program
  • Discuss deficiencies noted with customer, explaining the problem and its resolution
  • There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.
  • Must be comfortable with heights, working on ladders or lifts, or in confined spaces

QUALIFICATIONS

  • 1 – 3 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems
  • Must possess the ability to calculate basic math including fractions, decimals and percentages
  • Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
  • Must currently have a valid U.S. driver\’s license

IDEAL QUALITIES

  • 3 – 5 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

  • Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
  • Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
  • Innovative – We believe there is always a better way. We don’t stop until we find it.
  • Genuine – We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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Route Sales & Service Technician Level II employer: Certasitepro

CertaSite is an exceptional employer that prioritises employee growth and community impact, offering a dynamic work culture where technicians can thrive in their roles. With competitive compensation starting at $22 per hour, comprehensive benefits including a Technician Equity Bonus Program, and opportunities for overtime, employees are encouraged to develop their skills through our Level Up training programme. Join a mission-driven team dedicated to making a meaningful difference in life safety while enjoying generous paid time off and the chance to engage in community service.
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Contact Detail:

Certasitepro Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Route Sales & Service Technician Level II

✨Tip Number 1

Familiarise yourself with the specific fire safety regulations and standards relevant to the role. Understanding compliance requirements will not only help you in interviews but also demonstrate your commitment to safety and professionalism.

✨Tip Number 2

Network with professionals in the fire safety industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at CertaSite.

✨Tip Number 3

Prepare to discuss your previous experience in route sales and service during the interview. Be ready to share specific examples of how you've successfully handled customer relationships and resolved issues in a fast-paced environment.

✨Tip Number 4

Showcase your passion for customer service and life safety in your conversations. CertaSite values candidates who genuinely care about making a difference, so let your enthusiasm shine through when discussing your motivations.

We think you need these skills to ace Route Sales & Service Technician Level II

Route Sales Experience
Customer Service Skills
Technical Knowledge of Fire Safety Equipment
Inspection and Testing Skills
Problem-Solving Skills
Basic Math Skills
Computer Literacy
Documentation Skills
Communication Skills
Ability to Work at Heights
Time Management Skills
Attention to Detail
Knowledge of Safety Standards and Codes
Adaptability to Varying Work Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in route sales and service, particularly in the fire life safety industry. Emphasise any specific skills related to fire extinguishers, emergency lights, and kitchen hood suppression systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and life safety. Mention how your values align with CertaSite's mission and vision, and provide examples of how you've made a meaningful impact in previous roles.

Highlight Relevant Qualifications: Clearly list your qualifications, including any certifications or training related to fire safety. If you have experience with compliance standards and regulations, make sure to mention this as it is crucial for the role.

Showcase Soft Skills: In your application, highlight soft skills such as communication, problem-solving, and relationship-building. These are essential for maintaining positive customer relationships and effectively addressing their needs.

How to prepare for a job interview at Certasitepro

✨Show Your Passion for Life Safety

Make sure to express your enthusiasm for fire safety and customer service during the interview. Share any personal experiences or stories that highlight your commitment to ensuring safety and compliance, as this aligns with the company's mission.

✨Demonstrate Technical Knowledge

Be prepared to discuss your experience with fire extinguishers, emergency lights, and kitchen hood suppression systems. Brush up on relevant standards and codes, and be ready to explain how you've applied this knowledge in previous roles.

✨Highlight Your Customer Relationship Skills

Since maintaining positive relationships with customers is crucial, think of examples where you successfully resolved customer issues or provided exceptional service. This will show that you understand the importance of customer satisfaction in this role.

✨Prepare for Practical Scenarios

Expect to be asked about how you would handle specific situations, such as troubleshooting a malfunctioning system or managing a tight schedule. Practising these scenarios can help you articulate your problem-solving skills effectively.

Route Sales & Service Technician Level II
Certasitepro

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