Customer Account Manager in Grays

Customer Account Manager in Grays

Grays Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
  • Company: Join a friendly team at Certas Energy in Grays, Essex.
  • Benefits: Earn competitive commission, enjoy brand discounts, and flexible holiday options.
  • Why this job: Make an impact in a dynamic role with real career progression.
  • Qualifications: Sales experience, strong negotiation skills, and self-motivation are key.
  • Other info: Work in a supportive environment focused on exceeding customer expectations.

The predicted salary is between 36000 - 60000 £ per year.

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Grays, Essex office, on a Full Time and Permanent basis working 37.5 hours per week.

As a Customer Account Manager, you’ll have access to:

  • Competitive commission - up to £6k OTE
  • Career progression within a multi layered sales structure
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • Buy and sell holiday scheme

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

Are you a Certas Energy Customer Account Manager? We’re looking for:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Customer Account Manager in Grays employer: Certas Energy

At Certas Energy, we pride ourselves on being an excellent employer, offering a vibrant work culture in our Grays, Essex office where teamwork and professional growth are at the forefront. With competitive commission structures, career progression opportunities, and unique benefits like a ride to work scheme and flexible holiday options, we empower our Customer Account Managers to thrive both personally and professionally in a supportive environment that values their contributions.
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Contact Detail:

Certas Energy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager in Grays

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info on the company culture and what they really value in a Customer Account Manager.

✨Tip Number 2

Prepare for the interview by practising your negotiation skills. Think of scenarios where you had to persuade someone or close a deal. We want you to showcase that you're not just a good fit, but the best fit for the role!

✨Tip Number 3

Show off your results! Be ready to discuss specific examples of how you've maximised sales opportunities or improved customer experiences in previous roles. Numbers speak volumes, so bring those stats along!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Certas Energy.

We think you need these skills to ace Customer Account Manager in Grays

Sales Experience
Account Management
Negotiation Skills
Consultative Selling
Up Selling
Cross Selling
Customer Acquisition
Time Management
Self-Motivation
Resilience
Persistence
Tenacity
Target Driven
Results Orientated
Effective Communication

Some tips for your application 🫡

Show Off Your Sales Skills: When you're writing your application, make sure to highlight any previous sales experience you've got. We want to see how you've maximised opportunities and delivered results in the past. Use specific examples to show us what you can bring to the table!

Be Confident and Authentic: Let your personality shine through in your application! We love candidates who are confident in their abilities. Don’t be afraid to showcase your negotiation skills and how you’ve tackled challenges head-on. Authenticity goes a long way with us.

Tailor Your Application: Make sure to tailor your application to the Customer Account Manager role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us that you’re genuinely interested and have done your homework!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it makes the whole process smoother for everyone involved!

How to prepare for a job interview at Certas Energy

✨Know Your Stuff

Before the interview, make sure you understand Certas Energy's services and values. Research their customer base and think about how your previous sales experience can benefit them. This will show that you're genuinely interested and prepared.

✨Show Off Your Negotiation Skills

Since strong negotiation skills are key for this role, prepare examples from your past where you've successfully negotiated deals or resolved conflicts. Be ready to discuss your approach and the outcomes, as this will demonstrate your capability in a real-world context.

✨Be Results-Driven

Certas Energy is looking for someone who is target-driven. Bring specific metrics or achievements from your previous roles to the table. Whether it’s sales figures or customer satisfaction scores, quantifying your success will help you stand out.

✨Demonstrate Team Spirit

Even though the role requires autonomy, teamwork is still crucial. Prepare to share experiences where you collaborated with others to achieve a common goal. This will highlight your ability to work well within a team-focused environment.

Customer Account Manager in Grays
Certas Energy
Location: Grays
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  • Customer Account Manager in Grays

    Grays
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Certas Energy

    1000+
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