Customer Account Manager in Dumfries, Scotland

Customer Account Manager in Dumfries, Scotland

Dumfries +1 Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
  • Company: Join Certas Energy, the UK's leading independent fuel distributor.
  • Benefits: Earn competitive commission, enjoy brand discounts, and access career progression.
  • Why this job: Be part of a dynamic team making a real impact in the energy sector.
  • Qualifications: Sales experience, strong negotiation skills, and self-motivation are key.
  • Other info: Enjoy a supportive culture with excellent learning and development opportunities.

The predicted salary is between 28800 - 43200 Β£ per year.

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Dumfries office, on a Full Time and Permanent basis working 37.5 hours per week.

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

We’re looking for:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers. We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.

Locations

Dumfries Scotland

Customer Account Manager in Dumfries, Scotland employer: Certas Energy

Certas Energy is an exceptional employer, offering a vibrant work culture in Dumfries where teamwork and professional growth are at the forefront. With competitive commission structures, career progression opportunities, and a commitment to employee development, we empower our Customer Account Managers to excel in their roles while enjoying unique benefits like a ride to work scheme and flexible holiday options. Join us to be part of a forward-thinking company dedicated to delivering high-quality fuel solutions and fostering a supportive environment for all employees.
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Contact Detail:

Certas Energy Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Account Manager in Dumfries, Scotland

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Certas Energy on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising your negotiation skills. Think of scenarios where you had to persuade someone or close a deal. We want to see that you can handle those tough conversations with confidence!

✨Tip Number 3

Show off your results! Be ready to discuss specific achievements from your previous sales roles. Numbers speak volumes, so if you’ve hit targets or increased margins, make sure to highlight that during your chat with us.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Certas Energy.

We think you need these skills to ace Customer Account Manager in Dumfries, Scotland

Sales Experience
Account Management
Negotiation Skills
Consultative Selling
Up Selling
Cross Selling
Customer Acquisition
Time Management
Self-Motivation
Resilience
Persistence
Tenacity
Target Driven
Results Orientated
Effective Communication

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements that show you can drive results. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with what we're looking for. Be genuine and let your personality come through – we love to see enthusiasm!

Showcase Your Achievements: When detailing your past experiences, focus on specific achievements rather than just duties. Use numbers and examples to illustrate how you've successfully managed accounts or exceeded targets. This helps us see your potential impact at Certas Energy!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!

How to prepare for a job interview at Certas Energy

✨Know Your Stuff

Before the interview, make sure you understand Certas Energy's products and services. Familiarise yourself with their approach to customer account management and how they strive for a zero emissions future. This will show your genuine interest in the company and help you answer questions more confidently.

✨Showcase Your Sales Skills

Prepare specific examples from your previous sales experience that highlight your negotiation skills and ability to exceed targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your potential impact on their team.

✨Demonstrate Team Spirit

Certas Energy values teamwork and effective communication. Be ready to discuss how you've successfully collaborated with others in past roles. Share stories that illustrate your ability to work autonomously while still being a supportive team player.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if Certas Energy is the right fit for you. Consider asking about career progression opportunities or how the team measures success.

Customer Account Manager in Dumfries, Scotland
Certas Energy
Location: Dumfries

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