Customer Account Manager in Chelmsford

Customer Account Manager in Chelmsford

Chelmsford Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
  • Company: Join a friendly team at Certas Energy in Grays, Essex.
  • Benefits: Earn up to £6k OTE, enjoy brand discounts, and flexible holiday options.
  • Why this job: Be part of a dynamic environment with real career progression opportunities.
  • Qualifications: Sales experience and strong negotiation skills are preferred.
  • Other info: Work autonomously in a supportive, target-driven atmosphere.

The predicted salary is between 28800 - 42000 £ per year.

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Grays, Essex office, on a Full Time and Permanent basis working 37.5 hours per week.

As a Customer Account Manager, you'll have access to:

  • Competitive commission - up to £6k OTE
  • Career progression within a multi layered sales structure
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • Buy and sell holiday scheme

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

Are you a Certas Energy Customer Account Manager? We're looking for:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Customer Account Manager in Chelmsford employer: Certas Energy

At Certas Energy, we pride ourselves on being an excellent employer, offering a supportive and dynamic work culture in our Grays, Essex office. With competitive commission structures, ample career progression opportunities, and unique benefits like a ride to work scheme and flexible holiday options, we empower our Customer Account Managers to thrive both personally and professionally while delivering exceptional service to our customers.
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Contact Detail:

Certas Energy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager in Chelmsford

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Account Manager role, and who knows? They might just have the perfect lead for you.

✨Tip Number 2

Prepare for those interviews by practising common questions. Think about how your previous sales experience can shine through. We want you to show off your negotiation skills and confidence, so get ready to impress!

✨Tip Number 3

Don’t forget to research Certas Energy! Knowing their values and what they stand for will help you tailor your approach. Show them that you’re not just another candidate, but someone who truly understands their mission.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Certas Energy. Let’s get you that Customer Account Manager position!

We think you need these skills to ace Customer Account Manager in Chelmsford

Sales Experience
Account Management
Negotiation Skills
Consultative Selling
Up Selling
Cross Selling
Customer Acquisition
Time Management
Self-Motivation
Resilience
Persistence
Tenacity
Target Driven
Results Orientated
Effective Communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements that show you can drive results. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've successfully managed accounts or closed deals in the past. Let us know what makes you tick!

Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! Whether it's consultative selling or time management, give us real-life examples that demonstrate your abilities. We love seeing how you’ve tackled challenges head-on!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy—just a few clicks and you’re done!

How to prepare for a job interview at Certas Energy

✨Know Your Sales Stuff

Brush up on your sales experience and be ready to discuss specific examples where you've successfully managed accounts or closed deals. Highlight your consultative selling techniques and how they've helped you exceed targets in the past.

✨Show Off Your Negotiation Skills

Prepare for questions that test your negotiation abilities. Think of scenarios where you had to negotiate terms with clients or resolve conflicts. Be ready to explain your thought process and the outcomes of those negotiations.

✨Demonstrate Your Self-Motivation

Since the role requires a high degree of autonomy, share examples of how you've managed your time effectively and stayed motivated in previous roles. Discuss any strategies you use to keep yourself on track and achieve your goals.

✨Emphasise Teamwork and Communication

Even though you'll be working independently, teamwork is key. Prepare to talk about how you've collaborated with colleagues to enhance customer experiences. Share instances where effective communication led to successful outcomes.

Customer Account Manager in Chelmsford
Certas Energy
Location: Chelmsford
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  • Customer Account Manager in Chelmsford

    Chelmsford
    Full-Time
    28800 - 42000 £ / year (est.)
  • C

    Certas Energy

    1000+
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