Customer Account Manager in Castleford

Customer Account Manager in Castleford

Castleford Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Certas Energy

At a Glance

  • Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
  • Company: Join Certas Energy, the UK's leading independent fuel distributor.
  • Benefits: Earn competitive commission, enjoy brand discounts, and flexible holiday options.
  • Other info: Dynamic work environment with excellent career growth and development opportunities.
  • Why this job: Be part of a team that drives innovation in energy solutions for a sustainable future.
  • Qualifications: Sales experience, strong negotiation skills, and self-motivation are key.

The predicted salary is between 30000 - 40000 £ per year.

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Castleford office, on a Full Time and Permanent basis working 37.5 hours per week.

As a Customer Account Manager, you'll have access to:

  • Competitive commission - up to £6k OTE
  • Career progression within a multi layered sales structure
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • Buy and sell holiday scheme

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

We're looking for:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We're proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.

Customer Account Manager in Castleford employer: Certas Energy

Certas Energy is an exceptional employer, offering a vibrant work culture in Castleford, West Yorkshire, where teamwork and professional development are at the forefront. With competitive commission structures, career progression opportunities, and a commitment to employee growth through various learning initiatives, we empower our Customer Account Managers to excel in a dynamic environment while contributing to a sustainable energy future.

Certas Energy

Contact Details:

Certas Energy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Account Manager in Castleford

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Customer Account Manager role.

Tip Number 2

Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and skills, focusing on your sales achievements and negotiation prowess. Make it snappy and engaging!

Tip Number 3

Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and gives you another chance to highlight why you're the perfect fit for the team at Certas Energy.

Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to spot your enthusiasm for the Customer Account Manager role.

We think you need these skills to ace Customer Account Manager in Castleford

Sales Experience
Negotiation Skills
Consultative Selling
Account Management
Up Selling
Cross Selling
Customer Acquisition

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements that show you're a perfect fit for our team at Certas Energy.

Showcase Your Skills:Use specific examples to demonstrate your strong account management and consultative selling abilities. We want to see how you've successfully maximised sales opportunities in the past, so don’t hold back!

Be Authentic:Let your personality shine through in your application. We value confidence and self-motivation, so share your passion for sales and how you approach challenges with resilience and tenacity.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!

How to prepare for a job interview at Certas Energy

Know Your Sales Stuff

Brush up on your sales experience and be ready to share specific examples of how you've successfully managed accounts or closed deals. Highlight your consultative selling approach and any strategies you've used to up-sell or cross-sell.

Show Off Your Negotiation Skills

Prepare for questions that test your negotiation abilities. Think of scenarios where you had to negotiate terms or resolve conflicts with clients. Be ready to discuss how you achieved a win-win outcome.

Demonstrate Self-Motivation

Since the role requires a high degree of self-motivation, come prepared with examples of how you've managed your time effectively and met targets independently. Share how you stay driven and focused in a fast-paced environment.

Emphasise Teamwork and Communication

Certas Energy values effective communication and teamwork. Be ready to discuss how you've collaborated with colleagues to exceed customer expectations and how you handle professional interactions with clients.