At a Glance
- Tasks: Deliver excellent customer service and support daily store operations.
- Company: Friendly retail environment focused on customer satisfaction.
- Benefits: Earn £13.45 per hour, enjoy flexible hours and staff discounts.
- Other info: Full training provided; perfect for those looking to grow in retail.
- Why this job: Join a team where your positive attitude makes a real difference.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
Retail Customer Service Assistant
Location: Tredegar
Hours: 8 hours a week
Salary: £13.45 per hour (Real Living Wage)
About the Role
- As the face of our store, you’ll play a key role in delivering an excellent customer experience.
- You’ll support the day-to-day running of the site, ensuring everything operates smoothly, safely, and efficiently.
- Providing friendly and professional customer service.
- Processing transactions accurately at the till.
- Replenishing stock and maintaining store standards.
- Ensuring compliance with health, safety, and company procedures.
- Supporting the smooth operation of the forecourt and store.
What We’re Looking For
- A passion for customer service and helping others.
- A positive, reliable, and hardworking attitude.
- Strong communication and interpersonal skills.
- Willingness to learn and develop.
- Retail experience is desirable but not essential (full training provided).
- Must be aged 18 or over (due to licensing regulations and lone working requirements).
What’s in It for You
- £13.45 per hour – Real Living Wage.
- Flexible working hours across a 7-day rota.
- Simply Health plan (including dental, physio, remote GP and more).
- Staff discount scheme.
- Company pension.
- Life assurance (up to 4x annual salary).
About You
You’re enthusiastic, approachable, and customer-focused, with a can-do attitude. You enjoy working as part of a team and take pride in delivering a great service every time.
Customer Service Assistant in Tredegar employer: Certas-Energy-Uk
Join our team in Tredegar as a Customer Service Assistant, where you'll be part of a vibrant work culture that prioritises customer satisfaction and employee well-being. We offer competitive pay at £13.45 per hour, flexible working hours, and a range of benefits including a Simply Health plan and company pension, ensuring you feel valued and supported in your role. With opportunities for personal growth and development through comprehensive training, this is an excellent place to build a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Tredegar
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the job and how you’d handle them. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant in Tredegar
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for helping others shine through. Share any experiences where you've gone the extra mile for a customer or how you enjoy making someone's day better.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your communication skills and any relevant experience, even if it’s not in retail. We love seeing how you connect with our values!
Be Professional but Friendly:While we want to see your personality, keep your tone professional. Use clear language and check for spelling and grammar mistakes. A polished application shows us you care about the role and the company.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Certas-Energy-Uk
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Service Assistant entails. Familiarise yourself with the key responsibilities like processing transactions and maintaining store standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Whether it's resolving an issue or simply providing a friendly interaction, be ready to share these stories during your interview.
✨Demonstrate Team Spirit
This position requires working as part of a team, so be prepared to discuss how you collaborate with others. Share instances where you've worked well in a team setting, highlighting your positive attitude and willingness to support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided or how the team ensures compliance with health and safety procedures. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
